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My lineup specifically says Paramount+ with Showtime NOT Paramount. Basically what you are saying is Paramount+ w/Showtime that Xfinity supplies is not the same product that Paramount+ provides directly through their streaming app. All this trouble

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Clarity on Paramount+ with Showtime

I just watched the ad and it says coming in January. It's January, but when I try to watch Paramount+ content...I'm taken to the screen to subscribe to Paramount+. I am a Showtime subscriber. When will I and how do I get to watch Paramount+ content. Please explain.

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Remove TV service from plan

Hello. Currently I pay for TV and Internet on my plan and I would like to cancel my TV service but keep the Internet. Any help?

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Pixelating Live TV

For the past few months my TV has been pixelating only during Live TV like the news or sports. It is fine during the commercials of the shows but the actual shows pixelate. It does not happen with streamed, on-demand, or DVR'd shows. I have refreshed several times and checked connections (although I

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Why is tru tv not on

Not getting tru tv I'm receiving all the other channels

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No HDMI port on my TV

I'm trying to connect my Xfinity TV box to my TV so I can activate my new service. My TV does not have an HDMI port. How can I connect them?

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Ethernet connection XG2v2-S to LG TV

My 6-year-old LG TV wifi modem is dead. I have a XG2v2-S (Samsung model SX022AN) that I ran a Cat 6 cable from the back of the box to the connector on my TV.  Tried to set-up for internet and the TV doesn't see the box.   My questions include: Is connecting the internet using this method

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I downloaded the beta for my Roku TV as well.  Absolutely horrible,  leggy,  and have now tried for two days to watch more than 1 minute of any channel to no avail.  Removing it shortly.

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XFINITY Stream on Roku

Comcast is collaborating with equipment manufacturers to bring the Xfinity Stream app to compatible Roku devices, Samsung Smart TVs and other Partner Devices. The Xfinity Stream app delivers live broadcast channels, linear cable channels, cloud recordings and video on demand, all without the need to

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Local channels

Every Sunday my local channels are terrible. I go through the app chat, nothing changes. I end up streaming on Roku small tv and leave the big screen off or leaving the house to watch football elsewhere. This has been ongoing for weeks.

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4K box replacement

Had numerous issues with the past two 4K Tv boxes, mostly pixelation, until the last unit completely froze up. Returned it to the Xfinity store and was told they don't carry 4K boxes and Xfinity doesn't broadcast 4k, so the gave me a PX022ANM box as a replacement. The replacement box is extremely sl

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New TV box

There was a message that I needed a new TV box now the message is gone. Do I need a new box?

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@user_ey8dnz The Tennis Channel is only available through a cable TV package. Or if you subscribe to a service such as DirecTV Stream, Hulu + Live TV, YouTube TV, Sling or Fubo.

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Is Tennis Channel on X1 ?

Do not tell me to look at link for my local market for cable packages.  Please say yes or no. I don’t want a Cable Package.  Local market is SW Washington. 

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Caller ID does not show on TV

When I get a call on my landline I do not get the caller ID displayed on my TV screen, but if Xfinity sends a call to voicemail I get a voicemail notice on my screen. I have no other TV problems.

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Removing TV Services to Lower Monthly Bill

I would like to know what my monthly bill will be if I remove my TV service and return the TV set-top box. I would like to keep my Xfinity Internet service and the VoIP phone service that I currently have. Thanks.

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TV outage reporting

My TV service has been interrupted. Internet is working and no service outage is detected but my box only shows "One Moment Please" message on all channels.  Nowhere can I find someone to report this to.  It might be handy to have a way of reporting an outage that the machines don't detec

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Xfinity Stream on Sony TV with Google TV

Is there any timeline on when I can expect the Xfinity Stream app to be supported on Google TV?  I just bought a new Sony Bravia TV with Google TV and I would like to be able to watch Xfinity content natively.  I can cast the app from my phone to the TV, but it isn't nearly as convenient

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6.9K

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Limit channels that can be scrolled through

My elderly mother with dementia gets confused when flipping through the channels, especially those that show "cancel or subscribe to this channel".  I know how to limit channels on the guide (favorite, free to me, etc). But how do you limit the channels that you scroll through outside the guid

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user_awy7a8 The reason for this is when adding sports you would be adding the regional sports fee which is why you would need to add the Popular lineup which has the channels you want added built in. I get your concern that you would be adding more t

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Adding Sports & News

I have now spent over three hours trying to add the Sports and News package to my service. The website tells me there is an error.  I have talked to 4 agents now (once I finally figured out that horrid situation and dealt with the most unhelpful AI bot I've dealt with yet.  Everyone is te

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