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Saturday, November 30th, 2024 3:54 PM

Ethernet connection XG2v2-S to LG TV

My 6-year-old LG TV wifi modem is dead. I have a XG2v2-S  (Samsung model SX022AN) that I ran a Cat 6 cable from the back of the box to the connector on my TV.  Tried to set-up for internet and the TV doesn't see the box.   My questions include: Is connecting the internet using this method even possible given the type of box? Do I need to do something either the TV or the box to get it to work. Does the dead wifi modem also mean that the direct connection won't work?  Thanks for any help you can give me.

Accepted Solution

Gold Problem Solver

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26.1K Messages

15 days ago

... XG2v2-S ... Is connecting the internet using this method even possible given the type of box? ...

Ethernet ports on Comcast cable boxes, if they are used at all, are for connecting that box to the Internet. They are client devices and can't be used to provide an Internet connection to another client device. To connect your TV with an Ethernet cable the other end needs to connect to a modem or gateway, not a "TV box".

... Does the dead wifi modem also mean that the direct connection won't work? ...

Impossible to say unfortunately. There's no way to answer the question without knowing much more about the set than you are likely to encounter in this Forum. I'm afraid you're in a "try it and see" situation.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

2 Messages

I was afraid of that. Thanks for the information. 

Official Employee

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1.5K Messages

Hello @user_z5tk69, thank you for taking the time to reach out on social media.  I understand your concern with the cable box, and I'd like the opportunity to check into that for you.

 

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