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Where is Showtime On Demand?
Greetings, Where is Showtime ON Demand? I can't find it. Thanks
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Channels and Programming
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Do any X1 set top DVRs store tv recordings locally?
Called in this week to ask about getting a better price on my internet/tv service. Wound up getting a deal on a different TV tier (will save me $100 a month) but Xfinity is sending me new X1 boxes. I already have 2 Cisco rgn200n DVR boxes. Mine store recordings locally and have coax connections for
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X1
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Regional Sports Fee
Why are you charging almost $18.00 for regional sports fee and you keep removing local sports channels? To get the local channels you want us to signup for a higher plan so we pay more. I think this is just a scam. I will be looking at my other options and will be leaving Xfinity after about 35 yrs.
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Billing
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VPN Over XFINITYWIFI Hotspots - OpenVPN, WireGuard, Others
Ran into this problem at an xfinitywifi hotspot recently. These are the public hotspots Xfinity runs in many locations, typically off of Xfinity wireless routers (if you're here though, you probably already know that). My OpenVPN client would connect, and access to non-https websites worked, acces
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Your Home Network
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ACP
Where do I send my ACP recertification? I was approved a couple weeks ago but I'm still getting emails from Xfinity saying I need to do the recertification. So do I need to send something somewhere?
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Billing
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Intermittent packet loss
I've having periods of 3-5 seconds of total packet loss every 10-30 minutes. The interruption does not last long enough to impact streaming video but is annoying for work-related video/voice communication and incredibly disruptive to gaming. I've run simultaneous continual ping tests from my PC to
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Your Home Network
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ERROR Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue.
trying to pay bill. this is still an issue. please fix your site
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Sign-In and Account Management
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Xb8
Hello, I have the 1 gigabit internet package. I would like to try the Xb8, how do I request one?
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Customer Service
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Xfinity WiFi profile for macOS
I'm trying to connect my MacBook Pro to an xfinity or XFINITY WiFi hotspot while away from home. I followed Comcast's instructions here: https://www.xfinity.com/support/articles/wifi-for-mac Which point me to the following site to download a certificate, but this link appears to be broken: https:
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Your Home Network
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Porting Number New Line Not Activating - Now over 72 Hours
I have been trying to port a number from AT&T to Xfinity since last Sunday at 12:00 pm ET. As Xfinity Mobile advertises and everyone knows, this is supposed to be completed within 5-15 minutes, and by FCC rule is required to be completed within 24 hours. (https://www.fcc.gov/consumers/guides//p
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Plan
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WGAL
Why is Comcast dropping WGAL channel 8 Lancaster, and the Philly station. Seems like you don't get it. In Pottsville, PA, our market is more to the South than up North. WBRE and WYOU are owned by the same company, and broadcast the exact same nightly news, and their newscasters are subpar. From the
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Channels and Programming
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Maintaining access to Xfinity Stream app and purchases if I leave Xfinity?
So, I haven’t been happy lately with the quality of Xfinity’s service. And honestly have been thinking of possibly making the switch from Xfinity to DIRECTV. I’ve been with Xfinity for a long time now. And of course, I use the Xfinity Stream app. In Xfinity Stream, I have purchased many movies an
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Xfinity Stream Website
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Verify that the Arris S34 supports next-gen (>200mbps) upload in my area
I would like to see if someone from Comcast can confirm that the new Arris S34 modem will work with the newer 200mbps upload speed. Right now I have a Hitron Coda 56 modem that is successfully getting this speed (with overprovisioning it's actually more like 340-350mbps), so I would think that the S
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Your Home Network
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Only getting 10 MB/s upload speed on Arris SBG8300 with the 400 MB/s download and 100 MB/s upload plan.
I am only getting 10% of the upload speed that the plan I pay for claims to provide. I tested this while I only had one device active online so there is no way the other 90 MB/s were being taken. Plus the Download speed shows 453.7 MB/s which is expected. If there were any other ISP available other
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Your Home Network
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Olympic Channels 1350 USA4K, 1351 PARIS1, and 1352 PARIS2 ???
I just signed up with Xfinity a few weeks ago so we could have it all setup for the Olympics. I was told that there would be 3x dedicated, event-only channels in addition to our normal lineup: 1350 USA Olympics 4k (USA4K) 1351 Paris Extra 1 (PARIS1) 1352 Paris Extra 2 (PARIS2) I can see that th
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Channels and Programming
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Chromecast Streaming is Not Working
Streaming to a Chromecast device from the Xfinity Stream website or from the Xfinity Stream app on an Android phone is NOT working. The computer or phone will connect to the Chromecast, the Chromecast will display "Xfinity Stream Ready to cast", but the video never plays. If you disconnect fr
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Xfinity Stream Website
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Water drain damaged and blockage
The cable installation your team carried out on our street has caused significant damage to the main water drain of my house. I have obtained pictures, recordings, and an invoice from the plumber who identified the issue. We urgently request that you take responsibility for the cost of repairing th
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Customer Service
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DVR start and stop times off
all recordings are starting early and ending early. in order to get the complete show the recording we have to extend the recordings by 3 minutes. This has been happening for over 7 months. two techs have come out got a new box and still have the issue. Done the chat multiple times. Still no
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X1
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I don’t get this forum
I am having nothing but problems posting in here.
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Getting Started