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Alert to Scam
Here is a copy of an email scam I received -- 06/20/2022 -- I called Xfinity customer service and had them check my billing. And I tried to see if Xfinity wanted any of this false information. Xfinity was totally not interested. So, you are on your own. Check and double check any
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Scam call to update router
I received a call yesterday about updating my router from someone identifying themselves as being from Xfinity . I was walking out the door so I asked them to call me back today. They did and said that they had been trying to send security updates to my router that were not going through. He had me
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Customer Service
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Router update scam
I received a call from someone posing as Comcast asking to help update my router. They were trying to gain access my computer by having me install ultraviewer so they could connect remotely. Watch out for this scam! Comcast, you should proactively warn your customers about such scams.
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Customer Service
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scam
I got this email today. It looks like a scam. --------- Original Message --------- Subject: ⚠️ Please review the following information for accuracy:From: "XFINITY Connect" Date: 7/14/20 3:56 amTo: X10-07-20 ⚠️
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Scam Call to Update Router
Scam call to update router I received a call today about updating my router from someone identifying themselves as being from Comcast/Xfinity . They said that they had been trying to send security updates to my router that were not going through and asked if I had reset my router lately.
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Customer Service
Official Solution
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scam
I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof
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Customer Service
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Router update scam ongoing
So it’s been a year or two but I just recieved a call claiming to be from Comcast Xfinity from [Edited: "Personal Information"] saying my router failed to update and wanting to know if I made any changes. So I won’t get into where I work but this is a scam trying to get you to co
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Customer Service
scam
I've received several message that look like scams to me. They are from [Edited: "Personal Information"], and the Topic says "Please update your mailbox for better email functionality." Then in the message there is a place to click. I'm suspicious, why would I need to update?
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Update payment
Received email telling me to update payment from Xfinity. Is this a scam?
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Customer Service
Accepted Solution
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Scam
Received email with attachment that indicates account past due. Haven't opened. I think it's a scam. Do you want to take any action or should I just delete?
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Xfinity modem update scam phone call
I received a call a few minutes ago from a male with a heavy foreign accent claiming to be a technician calling from "Xfinity Comcast" about my account and my modem. There's nothing wrong with my account and modem, and before I could hang up, the call disconnected and the person did not call back. I
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Xfinity Stream Website
scam or not
I received the following email. Along with this, I can't access my email on my phone but can on my computer. Is this a scam and how do I unblock my email? ---------- Original Message ---------- From: メfinity Service <[Edited: "Email Address"]> To: "support@xfinitymobile.com" <support@xfi
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information regarding an email update
I have a notification in my email about an update needed by today and am wondering if it is legitimate or a scam. PLEASE HELP!!!!!!
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Email Scams
Who should I report fraudulent/scam emails received with the Xfinity branding on them? For the past several months I have received spam emails requesting money to prevent a downgrade of services. Below is the content of an example of the scam email: From: XFlNITY SERVICE <[Edited:
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Scam emails
Is there a place I can submit possible scam emails to for verification?
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Customer Service
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modem update scam
I just got a the same call. Someon claiming to be Xfinity saying they were having trouble updating my modem. Coincidentally, I changed the admin password on the modem yesterday. As soon as I questioned if they were really Xfinity they hung up on me. If you haven't changed your mod
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Your Home Network
Scam call
“Hi there, this voicemail is from Comcast Xfinity Your 50% discount on monthly bill is now in final removal status due to no response Once processed, this discount cannot be reapplied Call back on the number shown now to prevent this permanent change thank you…” [Removed Possible
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Billing
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scam
I've been scammed by a "3rd party billing" Checked with xfinity to see if they deal with 3rd arty payers and they told me they did and the company TALKPOINT MEDIA was a legit company they work with. After the payments from Talkpoint were returned, Xfinity tells me nope we don't work with 3rd parties
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Customer Service
xfinity is a scam
xfinity is a scam, i just wanted to lower my bill. been a customer for 10 years and was scammed by them trying to sell me a watch for 18.20 a month for 24 month equaling the 299 watch to be 436. I am disappointed
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Customer Service
Scam email
Information whether an email about terms of service received 5/6/2025 is a scam.
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