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Tuesday, February 25th, 2025 5:21 PM

xfinity is a scam

xfinity is a scam, i just wanted to lower my bill. been a customer for 10 years and was scammed by them trying to sell me a watch for 18.20 a month for 24 month equaling the 299 watch to be 436. I am disappointed

Official Employee

 • 

2.5K Messages

2 months ago

 

user_lgkwoy Hi there! We hear your frustration, and that’s definitely not the experience we want for you. We appreciate your 10 years with us, and we always want to make sure you feel valued—especially when it comes to finding the best options for your budget.

If your goal was to lower your bill, let’s take a closer look at what happened and see if there’s a way to better align your plan with what you need. We’re happy to go over any promotions or adjustments that might help.

 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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