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New Xfinity Forum Official Employee Indicators
We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official E
Articles
• Announcements
ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?
The ESPN app offers live and On Demand content from ESPN, ESPN+. ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels on Xfinity
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• TV
Kids Week 2021
Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon
Articles
• Channels and Programming
Olympic Games Tokyo 2020
Xfinity is proud to bring you every minute, every medal and every moment of inspiration from Team USA and the Olympic Games on every screen through an
Articles
• Channels and Programming
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Ping spikes throughout the day
Hello, For the last few months I've been experiencing ping spikes throughout pretty much every day (when pinging 8.8.8.8, it will randomly jump from
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Text messages sent to a phone offline are not delivered
My wife turns her phone off around 10 p.m. (we still have a landline to receive calls.) If one of our sons sends a text message when her phone is off
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
It looks like you have attempted to post some personal information in our public forum. We have suppressed that information to keep your personal data private. Please review our Forum Guidelines below for additional information as to the type of inf
Help! Can't figure out GB speed issue
Windows 10, LAN on MB (10/100/1000). MoCA filter and splitter where cable enters house - one leg to video distribution box, second leg directly to my
Question
Greetings, @user_f30f23! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your lines, but you have definitely come to the right place for assistance. If yo
Need outside lines repaired
We just got prepaid service only to find that all the incoming lines are cut. I need a line repair tech to come fix the lines asap
Question
Hi, @user_c848e9! I'm happy to help with replacing the remote that is no longer working properly. Can you please click the Peer to Peer chat icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" sectio
Replacement remote
I'm a non-X1 user. I need to replace my remote ONLY and would like to know how to go about it. Thank you.
Question
Hi there @auntbb1973! I'm sorry to hear about the eviction last year. I know it was a really difficult, scary time for a lot of people. I've edited out the personal information that you put in your public message (we want to make sure that we are pro
Help with billing
In March 2020 I was evicted from my home I called Xfinity to cancel my service and then I did return the modem to one of Comcast workers (cant remembe
Question
Hey there, this would have automatically been applied to your bill in October or November, if it was not there, then please send me a private message to Xfinity Support with your full name and full address. Here are the detailed steps to direct mess
adjustment-request for sporting broadcasts from April to June 2020
I have been searching for the form that I need to complete to request this refund. The 'xfintiy.com/adjustment-request' is not helpful but it is the
Question
Thank you for clarifying. I'm happy to hear they eventually came back on their own. There may have been a regional interruption with the specific server that provides us those signals, especially if it's happened more than once. As far as you can tel
Xfinity stream app not streaming all channels
Not all channels are coming through the stream beta on my tv
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