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We retired Quick Pay

At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of

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Free TV Week 2022 - Presented by Xfinity Rewards

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no str

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Update on iPhone 14 Shipments

Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate your patience.

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Xfinity TV Issue - 11/6/2022

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

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Imagicomm Communications Programming Agreement Reached

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know unexpec

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NFL Network Programming Agreement Renewed

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit www

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Hurricane Ian

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is update

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group emails

What is the limit for a group email addresses?

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90

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Vudu fandango screen

My cable tv keeps getting interrupted by the VUDU FANDANGO screen (pops up every 10 seconds) and then goes to a black screen. How so I get this to stop? It has been happening continually since I started the tv and cable box this morning

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UNSEND an Email

Previous post dated 2020 stated the UNSEND function on emails was not available in Comcast email. Considering it is now 2023, and it is standard function in other email clients, is this option available now? Thanks..

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Upload file to post

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

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516

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ESPN+

This has been asked before but when will ESPN+ be added to the X1 box. Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+ is coming and that we will be notified wh

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How do I search for forum posts?

How do I search for forum posts?

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516

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Seasonal plan

I would like to put my tv and internet on a seasonal plan, how do I go about it?

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101

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lower monthly bill

Hello, I would like to lower my bill or find another plan with similar speeds for a decent price. Tank you

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782

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Xfinity Stream functions not accessible Technical support cannot fix!!!

Cannot access Recordings on Xfinity Stream functions plus keep receiving this message when clicking on My Itinerary: "Sorry were having some trouble. Check back later". For several months ongoing. Technical support cannot fix!!! e

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151

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Modem compatibility with 900 Mbps plan

Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.

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HBO Max content won't play through my secondary box

I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.

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on demand message need to upgrade to X1

Message viewed On Demand stating the loss of some networks/stations unavailable without upgrading to X1. I have a non-X1 cable box with a monthly package add on: Digital Preferred including On Demand programing. If I don't upgrade to X1 does this mean I can't see some of my stations On Demand anymor

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HBOMax on TV shows purple screen not loading

We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV. We ha

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