Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate yo

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit ww

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know u

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is updat

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens .  I was able to do it in past posts ? 

I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.

How do I search for forum posts?

I am new to DMs. I have not been able to receive email notifications for DMs.  Platform (forum) notifications for DMs are working.  Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked.  The email address in my

How long does xfinity hold equipment.?

How do I send the private message?

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

The link:   https://connect.xfinity.com/faq/email.html#markReadUnread shows several ways to mark an email as Unread.  Even though the link title shows   .........#markReadUnread I am unable to find any mention in the article about how to mark an email as  "READ".  Am I

The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. The first post in a topic seems OK, but later Comments cannot be edited. By that I mean the Forum editor works fine for me wh

As the whole world has united to stop Russia from the crime against humanity, dropping Russian TV channels is a way to stop Comcast subscribers sponsoring Russian government. What is the best way to submit this request?

This has been asked before but when will ESPN+ be added to the X1 box.   Disney and Comcast announced together last fall that ESPN+ and Disney+ would be added in the first quarter of 2021 which is ending next week. There is a message on the X1 box that Disney+  is coming and that we will

I opted to pick up my modem in store 2 days ago but I haven't gotten anything after the "Your Xfinity order has been confirmed and will be ready for pickup soon" text. How long does it usually take for in-store pickup?

I would like to upgrade to the XB8 to take advantage of my devices with wifi 6E. How do i request one?