Xfinity Mobile customers’ iPhone 14 orders may arrive a few days later than expected due to delivery delays from the manufacturer. We’ll email customers their shipping confirmation with tracking information as soon as the devices ship. We apologize for any inconvenience and appreciate your patience.

***UPDATE*** Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit www

We’ve addressed the issue that was affecting some customers’ Xfinity TV services. Check to see if you’re back up and running. If you’re still having a problem, please continue to hold for support. Thank you for your patience.

**Update 10/11/2022** Customers may find additional information about our Florida service restoral plan here: https://florida.comcast.com/2022/10/02/hurricane-ian-response-and-restoration-update-for-central-and-southwest-florida/ This site includes estimated dates of restoral by county. It is update

We’ve reached an agreement with Imagicomm Communications to continue carry its programming and, at this time, all content has been restored. FOX 28 in Spokane, WA and FOX 13 in Memphis, TN and all affiliated channels and On Demand programming are available through Xfinity once again. We know unexpec

I opted to pick up my modem in store 2 days ago but I haven't gotten anything after the "Your Xfinity order has been confirmed and will be ready for pickup soon" text. How long does it usually take for in-store pickup?

Getting error 500 on xfinity beta channel app on Roku after opening and trying to initialize

Online there is conflicting information about the Motorola MB7621 compatibility with the 900 Mbps plan. Can someone clarify if this modem will "handle" this speed? Thanks.

We updated our box and remote. Now whenever we go to the guide, the voice prompt starts reading the guide. We want to turn that feature off. How do we do that?

On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?

I would like to upgrade to the XB8 to take advantage of my devices with wifi 6E. How do i request one?

How long does xfinity hold equipment.?

I can't upload my attachments for my post ? It doesn't ask me to choose a photo or file and when I tap to upload nothing happens . I was able to do it in past posts ?

I received an email that my post on Mobile voice mail recently received replies but when I click on the View on Community box I get a 404 Error Page.

Today was my 3rd attempt to cancel my internet service while keeping my TV service. It was on 6/25/24, 7/2/24, and today. Each time I received a confirmation from a live agent in the chat and even promised a call back. Last call back still did not resolve the cancellation and today i did not even ge

I fully understand that speeds can vary due to type of modem, Internet traffic, yada yada yada. My question has nothing to do with the actual service to my home. Please keep this in mind as you respond. Thank you ahead of time, saving us all time and trouble. I would like to know what is the MINIMUM

I can access the HBO Max app with my secondary TV box, but none of the content will play. It plays through my primary box.

We were able to watch a whole movie on 12/22 and now we are unable to login to watch another. It doesn’t even show the login screen. It says “you are connecting to a 3rd party” and then nothing, a purple screen. I can open and watch a movie thru HBOmax on my phone and laptop but not on the TV. We ha