Hello, user_0ico2k! I completely understand—no one likes dealing with a service interruption, and I’d reach out too in your shoes. As a quick reminder, the most effective way to stay updated on interruptions in your area and your service status is by visiting: https://www.xfinity.com/support/status or by using the Xfinity app for real-time updates. And, if nothing is reported you can even use the app to troubleshoot. It works great and is easy to use. You can also text OUT to 266278 (COMCST) to check for known interruptions in your area (standard messaging and data rates may apply). If you’d like, you can sign up there to receive a text notification as soon as your services are fully restored.
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XfinityThomasA
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