CCJessie1's profile

Retired Employee

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5.9K Messages

Monday, May 1st, 2023 7:33 PM

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NFL Network Programming Agreement Renewed

***UPDATE***

Please know we reached an agreement on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit www.xfinity.com/howitworks.

Accepted Solution

Official Solution

Retired Employee

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5.9K Messages

2 years ago

All,

An agreement has been made. Please see the original post on this thread for the latest information. 

Contributor

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51 Messages

2 years ago

So, you raised my package price by $42 in January and now you take away some of my favorite channels? My bill's going down now, right? Back to where it was or at least $20 a month cheaper to make up for this loss? Or are you still going charge through the nose for lesser programming?

Are you going to keep negotiating or are you just taking this channel away to be cheap?

It's like you WANT everyone to flee to YoutubeTV. [Edited: "Inflammatory"]

(edited)

Contributor

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342 Messages

Hello @1225 thank you for reaching out through our forum. An agreement has been made. Please let me know if you have any questions or how I can assist you further. 

 

I no longer work for Comcast. 

Visitor

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1 Message

2 years ago

So how much are you taking off our bill for the loss of one of the most watched channels in our house?  It is unacceptable to charge us for a channel we can no longer receive.

Official Employee

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842 Messages

Thank you for reaching out to our Xfinity Forums. I will be more than happy to see what is available that will better fit you and your home, @user_91e500. Will you please send our team a direct message with your full name and full address?
~~~~
To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

2 years ago

If you don't get the agreement worked out I will definitely be moving to another provider. Paying more for less every year.

Visitor

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2 Messages

2 years ago

Will you be getting NFL Network back?

Note: This comment was created from a merged conversation originally titled NFL Network

Visitor

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3 Messages

figure out a way to bring this back

Valued Contributor

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406 Messages

Thank you for reaching out on the forums, @user_e48b5e! As your post was a couple of days ago, you're probably aware that we came to an agreement to continue carrying the NFL Network. If there is anything else we can help with, please don't hesitate to reach out!

I no longer work for Comcast.

Frequent Visitor

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11 Messages

2 years ago

Does Xfinity expect to agree to new agreement? No sense having sports package without NFL network and Red

Zone

Official Employee

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1.6K Messages

@pupadorn We have great news for you, an agreement was reached on Monday, May 1 with NFL Network to continue carrying their programming, and we have restored all programming, including NFL RedZone and related TV Go channels and On Demand content. For more information about programming agreements, please visit www.xfinity.com/howitworks.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

2 years ago

I will not stay with Xfinity without NFL network. I will go with an alternative if it isn't resolved soon. When can I expect a refund on programming I am paying for and not receiving?

Visitor

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2 Messages

2 years ago

If you don't return NFL Network and NFL Redzone to your lineup, i will absolutely cancel your service completely.

Visitor

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2 Messages

2 years ago

No warning, no heads up, just a message on the channel formerly known as NFL Network and NFL Redzone informing me that Xfinity no longer carries them. Well, you better work it out with NFL Network and NFL Redzone and restore these channels, or i'm gone and the roughly $400 i spend monthly will also be gone. That's a promise, not a threat. You have until July 1st. 

Visitor

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1 Message

2 years ago

I have all of the same questions and frustrations the rest of the folks who have posted before me.  This is a big deal to my family.

Earlier this year, AT&T put fiber in our neighborhood.  

Visitor

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1 Message

2 years ago

I expect to see a decrease in my bill and if this service is not returned by the summer, I will be leaving Comcast

Visitor

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1 Message

2 years ago

Work it out with NFL Network and RedZone or we are cancelling.  I am downgrading now and if this is not resolved by the start of NFL training camp, I am leaving Comcast and going back to Directv...the dish is still on my roof and they want us back.

Visitor

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2 Messages

2 years ago

What kind of discount are you going to provide each month for the loss of this service? Is ridiculous you can’t work this out before just turning the service off with no notice.  [Edited: "Inflammatory"] bring the channel back or I am switching providers. 

(edited)

Visitor

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1 Message

2 years ago

The monthly Comcast bill is already the price of a luxury car....If the NFL Network and especially the NFL Red Zone is not restored before the season begins, [Edited: "Solicitation"]

Comcast is already morbidly overpriced, now you're taking away  the best thing on Comcast - NFL Red Zone

(edited)

Visitor

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2 Messages

2 years ago

So what kind of refund will we be getting on our bill?

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