I'm trying to see if Gigabit x6 service is available at my home. Who can I contact to check my address?

I am moving in a month and when I went to “schedule a move” on the website.. my new address would not come up in the system. So I then chatted with an assistant who said he can transfer me to a person who could help. He never did. My new address won’t show up but for a few houses down the road those

Just started this morning,the fan on the gateway started to make a very loud noise for a few minutes and stops,and 10 minutes later it does the same thing for a minute and then stops. It's done this a half a dozen times. The gateway seems to be working properly and internet service is fine. Seems li

I recently applied for and qualified for the ACP discount for wifi. Each time I try to apply it to my account online, I get an error stating that it can't find my account. I went into the Xfinity store last week and tried to get them to help me, and they stated they had it applied. I keep checking m

Will the xr11 remote work with the newer xfinity equipment, specifically the XG1v4-A DVR? And can I trade my remote for one at xf store or online? Also I have a newer Samsung smart Q60 TV and a 6-7yr old Samsung smart TV. Will it pair to those? (obv need two remotes) The answer may be somewhere in

We recently swapped out TV boxes with X1 4K boxes (AX014AN). The main box is unresponsive after powering on. The last channel is displayed, but the box will not respond to the remote button presses within a reasonable amount of time. If guide or info information appears, the time displayed is incorr

I'm using a carrier locked Galaxy S22 on Xfinity Mobile. I've been with this service for several phone generations and have always had access to visual voicemail though the Xfinity app, as recently as earlier this week. Today I opened the app and got an error screen saying it is no longer compatible

Email wont send or receive all day. This is the error I receive. Error! An error occurred inside the server which prevented it from fulfilling the request. Why?

Do the XG1v4 cable boxes come with a proper 4K, 60 FPS HDMI cable? I'm asking because I couldn't find an answer here on the forum, and I'm interested in replacing the two X1 boxes here at home since they don't support 4K and are connected to 4K televisions.

The technician who connected our internet line put it to close to our existing structure and it needs to be moved- very hard time contacting a live person at Xfinity!!!

I am having trouble getting xfinity to setup my gateway at my new address. It is a new build house and the address has been registered with the city and mail services but xfinity cannot find the address in their system. My neighbors in their new build have xfinity so I know it is available. I have a

Is this normal behavior with xfinity customer service? The text message specifically says to not share with xfinity representatives.

Every time I turn around Comcast is raising the price. I figured I'd had enough and it was time to call and negotiate a lower price. First, trying to get a real person when calling is extremely hard. The phone menu runs you around in circles forever. I finally got someone and after they put me on

When setting up an Xfinity remote to control a Hisense U6HF Amazon Fire TV, select “Amazon Fire TV” as the brand of TV. That works. Selecting Hisense as the TV brand did not work properly (no volume control).

I got a call claiming to be Xfinity saying: Hi there. I'm calling you from Comcast Xfinity to let you know that your existing account is qualified for 50% off in order to available discount. Kindly call us back at [Edited: "Personal Information"] from 8 a.m. To 5 p.m. Pacific Standard Time. Thank

why did u guys lie? I can not even use google map when I leave my house.

I see a number of issues with the Xfinity app. - On the Connect tab, the status of all the TV boxes is "Status Unavailable" all the time. - Under the Device Details for a TV box, only the beginning of the Serial number and Ethernet MAC address are shown. It is not possible to view the entire seri

WHEN I DELETE VOICE MESSAGES - IS THERE A WAY TO MARK CERTAIN ONES TO BE DELETED, BUT KEEP THE OTHERS. ABOUT 90% OF MY MESSAGES CAN BE DELETED WITH NO PROBLEM. BUT SOME VOICE MESSAGES I WOULD LIKE TO KEEP A BIT LONGER. IF THERE ARE EXPLANATIONS AS TO WHAT ALL THE SYMBOLS DO ON THE VOICE MESSAGE PAGE

Xfinity mobile charged $1,028.57 to my debit card on file without authorization. I’ve been trying for 5 straight days to get this charge reversed, including the NSF charges from my bank. I’ve talked to 6 different agents totaling 27 hours of time on the phone with 8 different responses. I can’t cont

Can I use the weekend $1 reward for a movie on Paramount+?