When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!!  I looked online and the Comcast e-mail server is down

I went through the whole process of getting internet for my future apartment. And after i set it up my account and verified it and hit submit order it logged me out and kicked me back to the front page. Now anytime i try logging in to my account it logs me in for less than a second then logs me out.

I recently had to move out of the United States on short notice and therefore I was unable to cancel my internet service while I was in the US. I am currently abroad with seemingly no way to call or communicate with anyone about cancelling my service and I am still getting charged monthly payments.

Around 2018, I moved from a residential duplex to a residential apartment complex. As per my lease agreement with the new complex, I would pay a $91 amenity charge, included in my rent, each month to access Xfinity Internet within my unit. Since signing the lease, $91 is paid each month to Xfinity o

I've checked a few other forum post's already, but I can't find this "Direct Message" option that many of the Xfinity support people are talking about. I specifically want this all in written communication. I cancelled my service after a Act of God took out my Mobile Home. I scheduled my call, did t

I need help -my 2 year contract just ended in June, 2024 and my bill went up by more than i can afford since i am on a fixed income. Question - If i agree to a new 2 year contract can my xfinity bill be reduced by at least 15% From $200 to about $170, with no loss of tv channels (~185 channels), min

The green underground cable box in my own had its lid come off during a flood on August 4, 2024. The lid of other green boxes are off on the lawns down the street. These green underground boxes are big and deep and dangerous without their lids. Who do I contact to have the lids reattached or replace

I would like to cancel the Xfi Complete part of my service and would like to return all of the equipment that was sent to me.

I just ordered an internet plan and would like to pick up the equipment instore instead of having it shipped. Is there somewhere I can choose this option since I've already payed?

Hi there- just got a new cheap 55" Insignia fire tv and a new Xi6 4k cable box installed. Here's the problem: If I PRESS A and go to REMOTE SETUP it finds an Insignia fire tv which is nice, and the volume works on the tv, however, the TV INPUT BUTTON DOES NOT WORK (this is not good!) so, i CLICKED "

I hope there is an customer service email where we can report issues. We lost the internet connection after we came back from shopping... I knew they were going to bury the outside cable, so I checked, and indeed, the cable was buried. When I call Xfinity support line, the agent collected our inform

I am seeking help to get my external Xfinity Cable Input Box repaired. I do not see a good way to inform my local provider that the external box is broken and allows water to interact with cabling. While it isn't causing network issues right now, it could as rust develops. I see repairing the extern

I recently paid $400 for professional installation of cable TV and internet. We frequently lose cable tv and internet signal. After checking all the connections inside the house, I checked the Comcast gray box outside the house, and I found the coaxial cable inside the box is burned. I really do not

I was wrongly charged for “unreturned equipment” by $120 over my normal bill. The live agent agreed that it was a mistake and she issued me a credit escalation. After 3.5 weeks the escalation was closed but I do not see anything resolved. I do not see a credit in my xfinity account or a refund in my

I can no longer watch programs on ESPN via Now TV. The system was working fine up until June 2024. I now receive the following message: Valid Token Required when trying to watch a specific program. I have not changed anything on my end, so it seems that there is an authentication error is happening

Usually on my laptop, my internet runs smoothly, but as soon as one of my family member's device enters the home and their device connects to the internet, my internet all of a sudden just run very slowly, and it's been bugging me. I've been trying to find a fix for this but hadn't had any luck. Can

I’d like to have a 4K box but can’t figure out how to get one. I know there is not a lot of content but between streaming services and some channels it’s plenty.  thank you!! 

Ok, now what is going on with the Hub page? I don't have a menu under the account icon or the menu icon next to the Xfinity logo. It is a pain to have to find another way to work around this just to access other features such as support and TV.

On Wednesday, July 31, 2024, a branch fell and caused my internet wire to loosen from my house. The line is blocking my driveway and hanging halfway in the street; if someone is not paying attention their vehicle can snag the line and detach it from my house. I submitted a ticket with Xfinity for th

In January 2024 Duda Construction, a contractor for Comcast, was digging in my yard and my neighbors yards to replace cable lines that failed. Three holes were dug across 3 properties. They were never properly filled in. There are chunks of road mixed in with the dirt.  I was assured a lands