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Visitor

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26 Messages

Thursday, June 12th, 2025 9:26 PM

Promo Expired Considering Leaving

Hello,

Our promotions expired this past month and our 2100/300 plan has gone from 90 to $113.  As a current customer I can "switch" to a new 2100/300/5Year plan for $105 (same as a new customer).  But if I want to go to the 1100/300 plan it would cost me $100, vs a new customer getting it for $85.  

I would like to get the 1100/300 plan for $85 please.

I already own my own modem (CODA56).

Accepted Solution

Official Employee

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1.4K Messages

23 hours ago

 

Flyinace2000 Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

Visitor

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26 Messages

Message sent! thanks

Visitor

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26 Messages

Was given 1100/300 speeds for $80 (months 1-12) and $100 (months 13-24).

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