Visitor
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1 Message
Can't connect
Just got modem in the mail and It's not allowing connection to the internet. Also, I can't seem to log into the Xfinity app on my iphone.
Visitor
•
1 Message
Just got modem in the mail and It's not allowing connection to the internet. Also, I can't seem to log into the Xfinity app on my iphone.
EG
Expert
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110.8K Messages
2 days ago
First. Did these premises ever have Comcast service ? Is the online light on the modem / router lit steadily, or is it blinking ?
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XfinityVianney
Official Employee
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2.2K Messages
7 hours ago
Hello, thank you for reaching out. I hope you are doing great today. I checked the account today, and I see that everything looks clear. Have you been able to get back online?
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EG
Expert
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110.8K Messages
7 hours ago
@user_ed1zww My questions ?
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