3 Messages
Haven't Received My Amazon Gift Card
As title says, I have not received my $200 Amazon Gift Card yet.
Using https://www.xfinityincentivetracker.com/track it says that it was issued on December 27th (4 days ago), that the "Virtual Card [was] Emailed" & that it was emailed to an email account associated with my Xfinity account.
I've checked my Preferred Email option and was unable to locate any emails from "yourcard@xfinityincentivetracker.com".
Is there anything I can do about this?
Accepted Solution
XfinityMarcos
Official Employee
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2.4K Messages
5 months ago
Hello user_uttvf9, those gift cards come in handy this time of year, or to just help with your wish lists lol. I can help look into this for you, but first I wanted to make sure we check one more thing with you. Did you also check your junk folder for that email as well?
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user_h9rmjc
11 Messages
5 months ago
So you were able to get the gift card? For me, the qualification was the 7th of January, and it is currently the 13th of January still nothing you mind sharing when was your qualification date and when you got the card "emailed" to you.
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user_muixqx
Visitor
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3 Messages
19 hours ago
Hi yes, I am having the same issue - I activated all services at the beginning of March 2025, and I just keep getting "no record found". I cannot get to a person using the xfinity assistant and none of the phone lines are returning my calls. I sent a direct message, and I must admit I am beginning to lose faith.
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