Visitor
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8 Messages
Xfinity Stream on Xumo
I have two Xumo boxes. Until recently both boxes worked fine until one day the bedroom box got error TVAPP 05005. Other apps work except of course NOW TV. The virtual assistance wasn't helpful... tried ALL suggested fixes SEVERAL times to no avail. I've spent waaay too much time with this. This kind of issue is why I no longer have cable. Is there a fix for this or should I just give up and keep the box that works? BTW both TVs are Samsung. Thoughts???
Accepted Solution
evelyn_l
Visitor
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8 Messages
20 days ago
I finally fixed my Xfinity/Xumo Box issue today. On Xfinity (X) app, I went to Wifi... then scrolled down to connected devices... went to device that I wanted to fix... went to "Forget Device" and waited about 5 minutes before I re-entered the Xumo Box. It worked, finally.
Thanx to anyone who offered a solution!
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DreamSayerZ
Problem Solver
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831 Messages
28 days ago
@evelyn_l I would try these things first;
If none of the above fixes, view link below to clear the local data storage.
https://www.xfinity.com/support/articles/x1-clear-cookies-and-local-data-storage
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XfinityRoberto
Official Employee
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1.8K Messages
26 days ago
Hello and welcome to Comcast! I am sorry to hear that your Xumo streaming boxes are not working. You are in the right place and we are happy to assist you today. Did you recently make any changes to your account?
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FixItAgainTony
6 Messages
18 days ago
Clear your locally stored data on the xumo box and see if that works.
Settings> system management>resets and updates>local stored data>clear>restart xumo bix.
Now TV services also work on roku devices. So if you have a roku tv or roku stream box you can use that in the means time.
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