I have xfinity 1G service with advertised 1200mbps download and 35mbps upload speeds. I had been achieving 300-700mbps over wifi and in the 900s via wired connections. My last test at this speed was 6/26/2024 where I had a 938/41 d/u result. Since, I have been in the 75-95 download range with one ex

How do I contact a person to speak to verbally

How to get rid of ASL on HBO MAX movies

Starting a couple days ago, Outlook stopped sending emails for my comcast.net account. I can still receive emails.  I can also ping the port at smtp.comcast.net:465.  It seems my attempt to connect to the port is being rejected by the server.  Password is correct (am receiving emails

I haven’t had access to internet in two days! I work Sunday and if I don’t have access will be fired!! I already paid my past due balance and still got disconnect and called twice and no one has gotten back to me!! I stayed up all night waiting for tech to call me back. They said they were supposed

I entered the wrong transfer pin information during activation and now the xfinty app just goes in circles asking me to activate then says its locked. The number isnt locked i just put in the wrong pin but i cannot go back to change it. Need some help

My current gigabit internet plan came with a promotion ("$100 Virtual Prepaid card, if you maintain this offer for 90 days."). It has been more than 90 days. What do I need to do to get the $100 Virtual Prepaid card?

I would like to submit a request by sending direct message, but I cannot find the chat icon.

Hello, how do I go about requesting a service tech to come to the house to relocate my modem?

Hi, I was mailed Xfinity devices which require a Coax outlet to work. Unfortunately, my room doesn't seem to have a Coax outlet. What should I do?Thanks!

Hello, due to my cablecard being at end of life, my Tivo dvr will no longer function w/Xfinity. I wish to change my plan to remove TV and keep my Internet and Voice. I can be reached at [Edited: "Personal Information"].

To make a long story short, I’ve lived in my new home for a week and have had two failed installations, one self service, the other a technician. I was told by support today that I need to schedule and pay for a professional install, which at this point is fine if it gets it turned on, but the soon

I have multiple "comcast" email addresses that I use through Outlook, Microsoft 365. On one email I constantly get this warning, none of my other comcast emails do this. I click yes and it gets my email but I want to get this taken care of so it doesn't come up. What is causing this to sporadically

Email said schedule delivery 5 days ago I have not received the equipment is there any way I can pick it up so it will be quicker I was only given the option of mailing it

I ordered internet for a new house I'm working on purchasing and was set to close 12/6. Ordered the internet online with delayed shipping. Site said item would be delivered within 2 business days of the dealyed shipping day selected. I selected 12/11 for the ship date as I planned to start getting t

After moving I received and activated the gateway and returned the old router then received another gateway. It is still unopened. How can I return this?

To keep up with games in the NFL, I often record them and then fast-forward (at the lowest speed) thru them later. But instead of seeing each frame of the video, it only seems to show a frame from every half-second or so. So I might see the quarterback throwing the ball, and then the next thing I se

I am planning to upgrade some Gen 1 Xfinity pods to a Gen 2 Pod. However, I noticed that the Stormready unit also operates as a WiFi extender during normal operation. I’m trying to figure out which one is a stronger Wi-Fi extender but can’t find much technical info on the Stormready unit. Can anyone

I have used Outlook on Microsoft 365 for more than a year, to access two email accounts that Xfinity has graciously grandfathered in for me. Within the past two months, my downloads to Outlook are almost invariably blocked by Comcast with a Blacklisted message and an error code of 0X800CC92. Occasio

With as much as you charge us each month, it should NOT be so [Edited: "Language"] difficult to speak to a LIVE AGENT!! This is unacceptable!!! The last time I managed to finally connect with a live person after TWO hours, the agent PROMISED to provide me with a direct number to a live agent so I co