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MeTv Cartoon Channel
On 06/25/2024 Metv toons channel will be launched, will Xfinity be carrying it and will it be on my account. If not then when will it be made available?
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Customer Service
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Peacock Premium is activated but I can't use it
1. I am a diamond member and my bill says Peacock Premium is included in my plan. 2. I have activated my Peacock account, but when I try to watch something that is Peacock Premium I am asked to subscribe for $5.99/month. 3. I am signed into Peacock on my TV with the same email that I activated Pea
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Channels and Programming
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Unable to add unlimited data option to my plan.
Completely frustrated with using the system as directed. Each attempt compiles the same message . . . error temporary unavailable. Any help will greatly be appreciated.
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Customer Service
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Can't unsubscribe Disney Plus
I want to unsubscribe to Disney Plus. On my Xfinity account, it says to unsubscribe, go to disneyplus.com. I did that and it said to unsubscribe to Disney Plus, I need to do that on my Xfinity account. Since i couldn't unsubscribe at either place, I called Comcast and they looked at it and told me I
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Billing
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Closed
Unable to stream to twitch due to a network issue
I am currently unable to stream to twitch due to a network issue consistently dropping frames. This was "fixed" by sending out a technician a few months ago with a new router and I was able to stream for a few months. Now the same network problem is exhibiting itself. I've tried going with the techn
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Your Home Network
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All comcast.net emails stopped working 2 weeks ago, still no luck getting any help from Comcast
I am currently having trouble sending email on comcast using either Outlook, or our iPhone's and iPads. This started happening about 2 weeks ago. There are no issues with any of the settings. I've been on the phone with comcast support, and after about 2 hours, they say they will call b
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How to Transfer Account to Different Person
I have moved out of my apartment and wish for my roommate to take over my xfinity account for internet. The website says to "contact us" to get the account transfer form, but none of the options in contact us can get me in touch with a human who can give me this form. I am very frustrated that xfini
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Customer Service
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Closed
It is amazing that this company has not faced a class action from deliberate refusal to allow customers to change plan
On-line account fake bugs - spinning "loading..." page, bots ending chat when the topic is "change", impossible phone call with a real human that would lead to any solution, ... how is this allowed this day and age?? I am not even ready to cancel yet LOL ... you can smell a class action coming up.&
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Customer Service
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Regional Sports Fee
Why are you charging almost $18.00 for regional sports fee and you keep removing local sports channels? To get the local channels you want us to signup for a higher plan so we pay more. I think this is just a scam. I will be looking at my other options and will be leaving Xfinity after about 35 yrs.
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Billing
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HDMI Cablebox Software Update Failure Loop
Message Reads:"A software update is in progress." Attemptin to aquire software.Code in lower right of screen (RDK-03012-0) Download never moves past "0"(( After about 10 min, UPDATE FAIL/TIMEOUT )) Message Reads:"Give us a call.""Manual download required." Update fail code (RDK-03012-5) --
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X1
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Wrongfully sent to debt collector
I called to cancel Xfinity Internet service (the only service I had) before I moved out of my old place. I would have LIKED to use a web form to do it, but unfortunately I could only call or go into a store. I disconnected my router and modem (my own equipment) right after, just in case. A month or
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Billing
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Xfinity military gift card
Hello I am wondering when I will receive the $180 gift card for military. I signed up a couple months ago and have not heard anything yet.
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Customer Service
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Ripped off for landline We don’t have.
Charged $10 for years for landline we don’t have!
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Customer Service
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Your Xfinity account is already linked to another Peacock account.
Decided to come to the forums in hopes of finding a resolution to my issue. I have called, been called, and done numerous chats with Xfinity and peacock. In the beginning of the month my premium subscription to Peacock magically disappeared and every time I logged into the service it was requ
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Customer Service
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I can't check my Voice mail any more
Now every time I select Voice while viewing my Email I see the following. I thought you wanted me to change my PIN so I did. That did not help. What do I do so that I can check my voice mail and my call history again?
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Home Phone Service & Equipment
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Closed
Multiple Commercial Power Hits - Millions of Errors on Multiple Downstream Channels
Xfinity, My sub-division took multiple power hits yesterday (Sunday) and now I'm seeing multiple downstream channels receiving millions of uncorrectable errors. Speed has also slowed. I am in the Ranson, WV franchise area. Downstream Bonded Channels
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Your Home Network
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I keep getting kicked out from the Xfinity Streaming app on my Apple TV 4K
Hello, I have the latest Apple TV - 4K streaming box from Apple, and I have it connected to my Xfinity Wifi. I am able to download the Xfinity Streaming app, but after I enter the activation code, on the www.xfinity.com/authorize page, it logs me in for 1 second and then kicks me out. I
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Xfinity Stream Website
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Closed
Cannot download The Xfinity Stream App in my new Sony TV
Hello there! I got a new smart TV (Sony, Bravia) and I paired it with my Google TV. Every time I request to look for the app (Xfinity Stream) it refers me to videos and nothing else. Could you please assist me? Thanks!
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Xfinity Stream App
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Fixed - Not a comcast issue - How do I get a website (flysas.com) whitelisted?
Fixed: In looking at network traffic, it appears that flysas is blocking certain ip blocks and my atlanta area address is part of it. ----------- I am unable to reach flysas.com because comcast/xfinity appears to be blocking it... Is there a way to override it? Details: - Blocked on my desktop usi
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Your Home Network
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Live agent
I was supposed to have someone come to my home this morning to fix my equipment but nobody showed up
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Customer Service