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Xfinity Stream app missing channels
The xfinity steam app is missing channels. This on both my iPhone and on the Firestick app.
Question
• Xfinity Stream App
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Why is Xfinity hiding past outages
I did not receive any text or email about the outage from yesterday 5/17/2022 in my area which caused me to miss a whole day of work and now my job is trying give me an occurrence point for being absent because I have no proof that there was an outage. I called Customer Service several times and the
Question
• Customer Service
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secure connection failed
I have been getting "secure connection failed" on several websites since switching to the Xfinity modem -- the connection that I am connecting to is NOT the problem. For example - I tried connecting to amazon.com and got this error - their certificate is fine. If I refresh the page a couple times th
Question
• Your Home Network
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New box got not new
Has anyone went and got a new box from one of the stores and it’s all beat to hell and looks used cause it happened to me today and super upset about it
Question
• Your Home Network
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Emails blocked by serve for my Outlook computer software
I am receiving messages when trying to send/receive emails for my two comcast.net email accounts using MS Outlook 365 on my desktop computer. Emails from other server companies are coming through fine. What do I do to get Comcast to stop blocking my emails to my Outlook. YES, the emails are working
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• Email and Web Browsing
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Automatic Payments
I am signed up for the automatic payments. If I make a payment before my withdrawal date, will my next scheduled payment still be pulled from my account?
Question
• Billing
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xFi Unknown Device
Hi Everyone My Win10Home WiFi laptop is set to a dynamic ip address and also it's set to rotate its mac address for security. So, I always get a warning from xFi that an unknown device just connected to your network. I'll login as Admin to 10.0.0.1 and try to add it to my approved list but it's p
Question
• Your Home Network
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Calls dropped after 30 mins.
Seen a lot of old chatter about this but none recently. My elderly folks have Xfinity full-boat services but every phone call drops after 30 mins and it has made calls with doctors offices etc. unreliable and frustrating. This is nearly brand new service with brand new equipment. What is the solutio
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• Home Phone Service & Equipment
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Not receiving emails
I have not received emails since 9:48am. I am able to send emails to others and they receive the email but I am not receiving any emails. I checked the spam folder and my emails are not there. I have placed an order this morning and tried a password reset for another website. I am
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• Email and Web Browsing
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Are PODS out of stock?
Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Video Recording. getting this all day!
Question
• Customer Service
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Error Mail server denies access.
Just created a new user and this is the error I get trying to activate email for this user.
Question
• Email and Web Browsing
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an XG1v4 TV box to view 4K on my new 4K TV? I currently have an XG1-A Xfinity DVR
May I please order XG1v4 TV box to view 4K on my new 4K TV? I currently have an XG1-A Xfinity DVR to return.
Question
• Customer Service
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Paramount Plus Login Help
I’ve subscribed to Paramount+ but cannot login to my account on my TV. I can access the account but I’m asked to “try it free” or sign in. When trying to sign in, I’m offered two options. “On my TV” or “On the Web”. When I try using my TV, and I press Sign In after entering my information, the littl
Question
• Xfinity App
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I need to cancel a payment
I some how sent two payments and I need to cancel the extra payment
Question
• Billing
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Outlook smtp error when trying to send emails
As of today, I have started receiving the following error message when attempting to send any outbound emails. I am able to still receive them in outlook, but anything that tries to send results in the follow error. This is not my IP address and does not even appear to be blacklisted... so just tryi
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• Email and Web Browsing
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Semi-Frequent MDD message timeout - which leads to high packet loss events / disconnects
I am experiencing MDD timeouts in my modem/router event log and the power levels are too low and out of spec; having a similar problem as this: https://forums.xfinity.com/conversations/your-home-network/semifrequent-mdd-message-timeout-which-leads-to-high-packet-loss-events-disconnects/6112ea536e891
Question
• Your Home Network
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Xfi Complete Equipment Upgrade
Hello. I have xfi complete and have had services for over 3 years but i can not find the equipment upgrade within the app. I search on the xfinity site and pushes me to the app for the upgrade. Where is it?
Question
• Customer Service
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Rewards no longer displaying for me on website or app
For at least the last several weeks when I go to https://customer.xfinity.com/rewards (after logging in) or using the xfinity account app, nothing is displayed for the rewards section. The page ha the typical heading menus but when it first loads there are 3 dots and below that the 'box' that says '
Question
• Customer Service
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Daily disconnects
I have a Netgear C6250 modem / router. I am experiencing almost daily disconnects. Comcast support did initially say they saw it but when the tech got here, he said everything is good. He checked all the external cabling / connections and replaced the main cable outlet where the modem is connected t
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• Your Home Network
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Outage credit
Storm outage caused service interrupted oct 27th - oct 31st. Power was restored Friday oct 29th but cable was still out. No credits for outages?
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• Customer Service