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Green box on lawn

I am looking to extend my cement driveway into the lawn and have two cable company boxes on the front lawn by the sidewalk. Can they be cemented around?  Any help will be greatly appreciated

Question

 • Customer Service

27

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Upgraded Plan

I upgraded my plan but I am still not getting the upgraded internet speeds. Is there something I need to do?

Question

 • Your Home Network

34

2

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Internet Dropping Out at Same Time For Past Few Days

Hi, I bit confused on what to do. My internet has been dropping out like clockwork around 1pm for the past few days and only works again when I restart the router. When it happens I go from 1300+Mbps to half a second spikes of 60Kbps separated with a dozens of seconds of no connection. Physically r

Question

 • Your Home Network

79

3

0

Accepted Solution

Another outage that is not happening.

I apologize for repeating myself. I replied to another post, thinking that would give me an answer, but it appears to be a reply and not a question.    I lost internet  yesterday @ 9:30 (7/22/2022)and when I looked to see if there was an outage both on Xfinity app

Question

 • Customer Service

61

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0

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Xbox 360 will not connect wirelessly

My home network wifi is running fine on multiple other devices in the house including a newer Xbox Series X, however I'm unable to establish a wireless connection to my older Xbox 360, I've searched the forums here and it seems many other people are having the same issue. The 360 will find my home n

Question

 • Your Home Network

70

3

0

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Closed

MLB Extra Innings 2022 (Edit 3/27 NOW AVAILBLE 3/31)

Satellite and MLB.TV have come out with their purchase price. What say you Xfinity?  It can't be that hard. Thank you.

Question

 • Channels and Programming

1.7K

8

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Xfinity Streaming App Apple TV

Just got the Xfinity streaming app on Apple TV. Does anyone know how to setup favorite channels? Noting I tried worked. I can see the heart for each channel but can’t find a way to choose a channel as a favorite.

Question

 • Xfinity Stream Website

35

1

0

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Blocking

Is there a way to block all incoming calls? Between certain times I’ve been unplugging it from the gateway!

Question

 • Home Phone Service & Equipment

47

1

0

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Xfinity Stream App not woeking Samsung TV

It gets stuckin in a loop asking me to authorize via PC which I do and then only gives me the option to "Get Started" which repeats the whole cycle.

Question

 • Xfinity Stream App

62

3

0

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At&t are installing fiber and they broke my line

How can I not have to wait 5 days for a fix. Your scheduler told me Wednesday. How can I get a guy here while the company responsible is still working.

Question

 • Customer Service

27

2

0

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ANYONE ELSE HAVE THIS PROBLEM? Disney+ has placed my account on hold and are saying next they will cancel my account. I can no longer watch

I can no longer watch Disney+. A Xfinity employee on this forum said "a small number of Disney+ subscribers had a problem with payment". I want to be clear I paid my bill on time as I always do. Xfinity or Disney has messed up my Disney+ account. No one really cares about this problem. It is not pos

Question

 • Channels and Programming

62

1

0

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being charged for services I did not receive

Hello, I recently moved and cancelled service at my old address on the first day of the billing cycle. I was told by the representative that the cost would be prorated to $1.64 which would be reflected in a final bill and to turn off auto-pay. Despite mail being forwarded to my new address, no such

Question

 • Billing

39

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Request to change my name in ( Account holder's name)

i requested to change my name, then sent me an email to fill out the Account Change Request Form. Then, attach and submit the form along with any supporting documents I did that , and then i got another email they need more information in order to complete my request this information is : Cons

Question

 • Sign-In and Account Management

78

1

0

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eMail not reading address book

As I start typing a recipient in the to block of either a new e-mail or one I want to forward, the to block no longer offer suggestions out of the address book. This is a new issue in the last week or 2.  Multiple platforms (iOS and Windows) and multiple browsers (Edge, Firefox, Safari). 

Question

 • Email

38

1

0

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Closed

Xfinity community username

May I change my username from the given one ( with the letters & numbers) ?

Question

 • Getting Started

54

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0

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Roku device offered but not received

This is probably the wrong place to post this but trying to contact Xfinity to find out where the Roku device is, that the sales agent offered over 3 months ago on service sign up.

Question

 • Customer Service

35

1

0

Accepted Solution

Erroneous permanent email errors

I periodically get returned email with permanent errors. These can be from a distribution list or to individuals.  The addresses on the distribution are from comcast, aol, gmail, snet, and hotmail.  The individual failure is most often from aol.  Most of the time, all the addresses w

Question

 • Email

140

8

0

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Is this text from Xfinity Assistant valid or a phishing attempt?

I received a text from the same source that sends Xfinity codes when signing into my account. However, it seems suspect. The text says "Hi {my first name), it's Xfinity Assistant. To ensure you get the best experience Xfinity proactively monitors the networ. Our tools have identified an issue wit

Question

 • Customer Service

473

1

0

Accepted Solution

Closed

Does XFinity firmware update reset default modem password?

I own my own Arris SB8200 modem, and I thought I had just forgotten my password for the modem’s config page (at http://192.168.100.1) but I have performed Arris’ “30-30-30” factory reset procedure twice and neither “password” nor the last eight of the modem S/N works as the default admin password.

Question

 • Your Home Network

212

4

0

Accepted Solution

Closed

Blink wireless camera

Has anyone connected a Blink wireless camera system to their network with Xfinity? I can't get mine to connect, and I get an error message "Could not get an IP address." I've tried all of the troubleshooting (reset modem, reset Blink sync module, etc.) I've also tried releasing and renewing my IP ad

Question

 • Your Home Network

883

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