sanguine00's profile

Frequent Visitor

 • 

9 Messages

Friday, April 25th, 2025 1:45 PM

Re-upping Promotions

Hello,

I have a couple promotional discounts on my Internet service expiring in June.  I was curious what was the least painful way to see about extending those promotions without a service interruption?  Thanks for any advice!

[Edited: "Personal Information"]

Official Employee

 • 

2.1K Messages

13 hours ago

 

sanguine00 Hello there! Thank you so much for using our Forums and taking the time out of your day to reach us. I see that you would like to explore all our new deals since your current plan is ending and we are here to help. To get started can you send us a DM with your name and address?
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

Official Employee

 • 

2.1K Messages

11 hours ago

 

sanguine00 I appreciate you reaching out to us directly today for assistance with a new promotion. Happy we were able to find one you liked. We are here 7 days a week if you ever need us again! 

 

forum icon

New to the Community?

Start Here