I was given my cell number by Xfinity over 20+ years ago , recently I wanted to switch providers, phone unlocked , got transfer pin , bill paid . I tried (6) different providers and they all got the same message from Xfinity- an unknown error .i went to a Xfinity store sat there from 10-4 while I ca

Anyone else notice ESPN HR derby video feed glitchy/choppy as can be on xfinity cable feed? everything rebooted and unplugged and plugged back in. all other channels fine. unacceptable for the price you all charge.

I understand that with xfi internet only, I still should have access to local TV channels through xfinity stream, but when I try to log on, I am not able to view the local channels without paying $50 extra. Please let me know how I am able to get solely local network channels.

With so little programming of any worth available, we watch a lot of the older shows on H&I. Really frustrated with the exorbitant amount we pay for [Edited: Language]. Anything worth watching requires another paid service and then you take away what we do watch. How do we get it back?

Why does Comcast think it's okay to have mini-outages during peak bandwidth hours? It's becoming impossible to play games with my friends, watch tv, or even just stream videos because of increasingly frequent internet mini-outages. From being disconnected constantly from servers to having my whole P

To start, I have had no issues with connectivity since the last time this happened... every 2-3 years it seems like I start getting random intermittent connection issues. Until recently, I was using an old Xfinity gateway/cable modem (TG1682G/XB3). Starting about 6-7 weeks ago, I started getting ran

My Sim card doesn't work

Being charged double 4 years for services I don’t have on hold for 7 hours hung up on 4 times

I'm a new Xfinity customer, I received my equipment today. I login

$118 is terrible for basic internet. If that’s the best xfinity can do for a loyal customer, we’re gone.

My previous Xfinity plan was Gigabit internet with a separate unlimited data add-on, using my own modem. The monthly cost was $134, which I felt was too expensive. So on June 4, I called Xfinity customer service. During the call, they offered to switch me to the xFi Complete plan, which includes the

I'd like to host a TAK (Team Awareness Kit) server on a spare computer at my home for me and my friends to access. I can't get port forwarding to work at all. I am using an owned modem, and tplink router. I set the forwarding rules, but it doesn't appear that Xfinity is letting traffic in to my serv

My apartment complex has a deal with Xfinity and they told me it would be gigabit speed internet but when I log into my account it says: 300Mbps Plan Download speeds: up to 1100 Mbps Upload speeds: up to 35 Mbps Its a 300Mbps plan but it goes up to 1100 Mbps? How does this make sense? Also my speeds

My wife and I have been loyal Comcast internet/cable TV customers for over 27 years. I just received an email regarding our monthly bill that is incredibly insulting. Since we are loyal diamond customers, Comcast is going to give us a $20 monthly discount starting in August. I logged into our accoun

My Storm Ready WIFI has been working great for 3+ months. All of a sudden (without any system changes) the Storm Ready device has the slow flashing LED. I've tried resetting it and my router several times but no change. Frustratingly my Xfinity App shows me as offline when I'm not so I can't use tha

Internet, TV and Phone Outages reported on Outage Map last 3 day days at approximately 9PM EST through 12AM EST in Pennsylvania 15143 zip code. Service has been adversely impacted by these repeated outages (beginning 7/2/25). Is Xfinity actually aware of this issue? If so, what action plan has been

i sat on the phone for an hour-wasted my entire lunch-trying to get my issue fixed (unauthorised heightened bill charges i was never made aware of). i had to be redirected to three different people, explaining my situation each and every time despite the representative saying they would explain to t

I bought the starting kit and my internet and selected delayed delivery for the start of August. Today I got a message saying my starting kit was delivered. That's 3 weeks early. I dont event live at this residence yet. What happens if it gets stolen. Then what. Who's fixing this and why is it impos

I need a replacement power cord. I believe the modem cord has a shortage it randomly goes out or reset at the slightest bump. I am in endless loops with solution constantly being the idea to restart the modem vs getting to an agent to address more likely the real issue of a faulty cord or modem.

I have Diamond Rewards Status. I attempted to follow the directions below from Xfinity to get free Peacock Premium. However, when I go to the xfinity rewards site there is no option to "Get Peacock Premium at no extra cost". I used my primary Xfinity ID and password to log in to Xfinity Rewards. Ple