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Cell phone dropping calls with WIFI calling

I have been reading online blogs where MANY people are having dropped calls with WIFI calling on Xfinity mobile. I am having the same problem. I've worked through the issue and have found the problem.....BUT NO SOLUTION.   When calling on WIFI the phone will show XM WIFI. Calls go through with no is

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12.4K

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Enabling WiFi calling

So, I came from Verizon Prepaid … overall, the transition wasn’t bad with activating and moving from an older iPhone to the 14. But — I can’t seem to activate WiFi calling… “Sorry, we ran into a problem with your order. Please call Customer Service at 800-922-0204 from a different phone to comp

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4.1K

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WiFi calling drops repeatedly

I do not have reliable mobile signal in my home.  We recently upgraded the modem/router to the Xfinity xFi 7th generation from my own router.  Since the upgrade, we constantly have calls dropped using WiFi calling on 3 different phones with both Verizon and AT&T, so it's clearly not a phone or mobil

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3.7K

11

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Phone drops in middle of Wi-Fi call

Hello, My iPhone has been dropping calls when I am using Wi-Fi calling. I won’t hear the person talking suddenly, then the call will fail and I notice in the left hand corner of the screen it will now say “Xfinity Mobile” instead of “XM Wi-Fi” as when I started, like it switched suddenly. It happen

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1.7K

3

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Wifi keeps dropping/reconnecting

I've had XFi service since about February, and more or less from the beginning my devices regularly lose the Wifi connection. This happens on all devices (phones, laptops, desktop, tablets), it is random but persistent. The devices will appear to still be on Wifi but no sites can be reached until th

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45.5K

5

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Wifi dropping signal

All logs for Today   DHCPv6[14784]: 72001002-DHCPv6 Provision - Completed 2022/4/11 19:40:28 Informational DHCPv6[14784]: 72001011-DHCPv6 - Missing Required Option 82 2022/4/11 19:40:24 Critical DHCPv6[14784]: 72001011-DHCPv6 - Missing Required Option 24 2022/4/11 19:40:24 Critical DHCPv6[1

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953

2

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Phone audio keeps cutting out on calls

For the past few months, every time I have made a phone call people keep telling me that I am cutting in and out. This is making it impossible to complete phone calls. I can hear everything other people are saying but other people cannot hear anything I am saying. I've enabled WiFi calling with no i

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2.2K

9

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Wifi calling

Is wifi calling available with XFINITY mobile?

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139

1

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WiFi calling is NOT reliable

I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone.  When expecting a text message I can wait and wait but as soon as I

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190

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Exposed wifi cable, internet keeps dropping.

Hello! I moved into this house 5 years ago and i pay the top tier wifi , $150 a month and my wifi will drop constantly. I have a gaming Pc, my brother games and two others in the house watch netflix. I bought the highest wifi plan to only find out my wifi still drops. I then bought a wifi pod hoping

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35

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Wifi calling

We have a xfinity gateway downstairs and a xfinity pod in the main floor hall way. We use wifi calling for our cell phones and every time we walk passed the the pod in the hallway the calls are dropped. The call can be redialed on either side of the pod with no problem. it only seems to happen when

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146

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Dropped Phone Calls

When I’m on a phone call and in the middle of the conversation, the call is dropped and I lose contact with the person that I am speaking with. Very frustrating!!

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19

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wifi calling dropouts

Frequently during WiFi calling the party we are talking with can no longer hear us. We can hear them however. Sometimes after 20 seconds or so they can hear us again other times they never can hear us again and we need to call them back or they call us back. The call back does not always rectify the

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WiFi Calling and TEXT Messaging ISSUES.

I have been having regular issues with WiFi calling and receiving TEXT Messages on my network. Many times calls are not received when on WiFi calling and inbound TEXT messages do not get through to my phone or my wife's phone.  When expecting a text message I can wait and wait but as soon as I

Question

117

2

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Network drops calls

I don't know when I can and can't make a call, the network drops.

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15

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Hello, We're having similar issues with WiFi calling with our Galaxy S20+ phones. Many dropped calls while connected to WiFi. It seems like it's gotten worse since we moved to the Xfi modem/router. We have very poor cell coverage in our apartment/hom

 to the conversation: 

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Wifi Calling unstable on Xfi gateway?

Hello, I switched from a motorola modem that i owned to an Xfinity Xfi plan with the xfi gateway. Surprisingly the modem has been really great with speed and coverage for both 5ghz and 2.4ghz in my house. BUT one thing I have noticed was that when I have Wifi Calling enabled on my android phone it w

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Internet drops when call comes in on cell

I've had Xfinity internet for years, recently switched to xfinity mobile approx 6 months ago. Within the past week, when calls come in on my cell phone, the Internet completely disconnects/resets? The light on the modem will turn red then flash green then go back to normal like nothing happened. Cal

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79

1

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Dropped landline (VoiP over Wifi) calls - reaolved?

People called and we answered and the caller couldnt hear us talking to them on our panasonic witeless phones (using XFinity call service) - the caller thought we hung up on them. So I confirmed having the latest approved wifi router, reset my Xfinity wifi modem (physically power cycled my XB7), sti

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156

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Phone won't connect to wifi calling

only have 1 bar service at my home. Very strong wifi signal throughout house (Xfinity router).  Phone (iphone 13, up to date) will not connect to "wifi calling".  The 1 bar frequently drops calls or won't permit calls at all

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21

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Dropped Calls

I have been an Xfinity customer for about 3 years. In the past month or so, my phone drops calls regularly. I will dial out and it disconnects immediately. Then the person tries to call me, it rings, and when I go to pick it up the call drops. This will happen every time that I try to call out or so

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510

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