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doh.xfinity.com Antivirus error
My antivirus software picked up this error, any idea what this means and why its coming from xfinity? Thanks
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Your Home Network
IP Blacklisted for Receiving Email using VPN
This is more of an observation -- not a question. I use Thunderbird (smtp) to get my emails. A few days ago, I turned on VPN, and it said my IP was "blacklisted", and wouldn't let me access my email. I turned off VPN, and it started working again. This was on my PC. I was us
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@user_yes5ve sorry to hear you're still experiencing issues when attempting to access your email. Working with customer's I've been informed that at times the customer may have a VPN connection, or antivirus protection running, and the background app
email settings
Over the last 24 hours, I keep getting this error. "The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them." How do I correct the login data? I have not changed anything and am confused what login data I am suppose to correct. Thanks, N
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xFinity Gateway
I need to know (1) how to check if all my devices are covered by xFinity Gateway, and (2) whether xFinity Gateway is the sufficient replacement for Norton Antivirus. Please advise. Thank you.
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Your Home Network
Thanks for posting those screenshots. We're not seeing those ports on any blocked list. Have you done any troubleshooting on your end? (Turn off antivirus, lower firewall settings, etc.)
Arlo security system Base station can't be found
I'm trying to install Arlo security system in my network but it needs to be 80, 443 port need to be open, Arlo security system Base station can't be found..
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Official Solution
Hello @user_be7c5e, thank you for reaching out to us! At the beginning of this year, we made xFi Advanced Security available to our 20 million customers with xFi Gateways for free. xFi Advanced Security provides cybersecurity protection at the gatewa
Anti virus
Are their any plans for xfinity to offer anti virus again for is customer's in the near future? Thanks Jim
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Thanks for reaching out to us, user_0u0q1n! Have you tried running any type of anti-malware or antivirus software to see if it picks up on anything that could be causing this pop-up to happen?
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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How do we protect our phones on Xfinity Mobile now that Norton is no longer offered for free?
As of today, Comcast and Xfinity are no longer offering free Norton, and they're encouraging people to get on board with xFi. I've decided to use Windows Defender for my laptop (and maybe add a free malware program such as BitDefender as an extra precaution), but it occurred to me that I may need s
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Plan
@46er Thanks for reaching out! Temporary Failures can be caused by a few different issues. *The destination server could be experiencing an interruption. *There could be too much network traffic, or emails being sent to the domain, or to the particu
Cause of 'Temporary Failure' message
I received this message when replying to an email I received from a known person, whose email I have x'd out. This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 49.4 hour(s): * [Edite
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@ckforum Thanks for the response and for the update. Have you had the chance to contact Norton to see what they say?
sleep disconnects from wifi then can not reconnect
Desk top goes to sleep and disconnects from wifi. Then I cannot reconnect because of "no response" from weird places :prod-xb.sprinklr.com or consumercellular.com. Have to restart the computer.
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I’ve never used Norton or xfinity vpn, but I do have a MacBook Pro, an iPad and an iPhone. The only malware/ antivirus/vpn I would suggest is MalewareBytes Premium. If you check with Apple Care they would tell you the same.
Comcast currently not available using apple mail on iPad
Hello I’ve tried numerous times get my Cmcast email to connect on my iPad. Started 3 days ago. Works on iPhone. I’m on iOS 17.4.1. I’ve removed my Norton vpn and have turned off Xfinity vpn. Still nothing. Any suggestions are appreciated
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Thanks user_rsrglf. I have tried all of this and more over the past few days with no sucess. Last night I had an epiphany. I had been so focused on Outlook and Xfinity, I had not looked at my antivirus software (Norton). I found Norton's VPN was tu
Can not connect to Incoming imap server to receive emails in Outlook
I have chatted twice with agents online and all I am told is that there is a problem and they are working on it. First it was give it 24 hours. I did...Outlook did connect once and I got a couple of emails...this was yesterday. This morning we once again return to not being able to download new emai
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Suspicious Activity
So, last night my norton antivirus showed an suspicious activity on my wifo network and my android mobile s9 also showed an suspicious activity on my wifi and all devices got disconnected from wifi. But my xfinity advance security showed nothing about an suspicious activity. Every other device that
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Your Home Network
Worst.Service.In.Boston
Sitting here right now in the middle of downtown Boston and my phone is in SOS mode almost daily. Service within South Station and along the entire Kingston commuter line, 0 service, SOS mode on and off. Please see all screenshots, all are right smack in the middle of South Station and on the
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Network
Solved! Open your Norton antivirus and turn on "secure VPN". Then try to open your Xfinity email. Good luck Ron
Can't load or read email from the Comcast/Xfinity homepage
I am logged in to the Comcast/Xfinity homepage. I see the little envelope at the top of the page with 99+ in red. ( guess this means I have 99+ unread emails). If I click on this envelope I get a page that says "Welcome to Xfinity Connect. We are now loading your email". Then after a few seconds it
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Hello @norton163! Thank you for reaching out to us here via Forums. Are you still experiencing issues with your Stream app?
Xfinity Stream App Freezes
Xfinity Stream app keeps freezing for about 10 15 seconds periodically. This occurs on 3 different SamrTVs - @ Samsung and 1 LG. This can be very annoying. None of the other non-Xfinity apps freezes; only Xfinity Stream. How do we fix? Thanks.
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Hello @msiegrist95 Thanks for reaching out about that nonfiction you received. Were you previously using Norton or any of their services? Have you reached out to them to confirm if you had any antivirus protection or accounts with them previous as we
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I think I am being scammed.
Got an email from Norton say they are billing me $469 for renewal. Day after I activated my new modem.
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