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doh.xfinity.com Antivirus error
My antivirus software picked up this error, any idea what this means and why its coming from xfinity? Thanks
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Your Home Network
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IP Blacklisted for Receiving Email using VPN
This is more of an observation -- not a question. I use Thunderbird (smtp) to get my emails. A few days ago, I turned on VPN, and it said my IP was "blacklisted", and wouldn't let me access my email. I turned off VPN, and it started working again. This was on my PC. I was using Norton VPN (I use Nor
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@user_yes5ve sorry to hear you're still experiencing issues when attempting to access your email. Working with customer's I've been informed that at times the customer may have a VPN connection, or antivirus protection running, and the background app
email settings
Over the last 24 hours, I keep getting this error. "The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them." How do I correct the login data? I have not changed anything and am confused what login data I am suppose to correct. Thanks, N
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fixme, Thank you for reaching out to Xfinity Support. If Norton is blocking access to connect.xfinity.com, it may be due to its security settings identifying the site as potentially dangerous. To resolve this, you can either adjust Norton’
Norton shutting down my connection to connect.xfinity.com because it's flagged as "a dangerous web page"
I can open my xfinity email, and read messages, but I can't do anything with the messages - like delete them or move them to my folders. My Norton keeps giving me this message as I sign in to open my email: "Threat secured" "We prevented your coneection to connect.xfinity.com because it is a dangero
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Norton shutting down my connection to connect.xfinity.com because it's flagged as "a dangerous web page"
I can open my xfinity email, and read messages, but I can't do anything with the messages - like delete them or move them to my folders. My Norton keeps giving me this message as I sign in to open my email: "Threat secured" "We prevented your coneection to connect.xfinity.com because it is a dangero
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xFinity Gateway
I need to know (1) how to check if all my devices are covered by xFinity Gateway, and (2) whether xFinity Gateway is the sufficient replacement for Norton Antivirus. Please advise. Thank you.
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Your Home Network
Official Solution
Hello @user_be7c5e, thank you for reaching out to us! At the beginning of this year, we made xFi Advanced Security available to our 20 million customers with xFi Gateways for free. xFi Advanced Security provides cybersecurity protection at the gatewa
Anti virus
Are their any plans for xfinity to offer anti virus again for is customer's in the near future? Thanks Jim
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Thanks for reaching out to us, user_0u0q1n! Have you tried running any type of anti-malware or antivirus software to see if it picks up on anything that could be causing this pop-up to happen?
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Thanks for posting those screenshots. We're not seeing those ports on any blocked list. Have you done any troubleshooting on your end? (Turn off antivirus, lower firewall settings, etc.)
Arlo security system Base station can't be found
I'm trying to install Arlo security system in my network but it needs to be 80, 443 port need to be open, Arlo security system Base station can't be found..
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How do we protect our phones on Xfinity Mobile now that Norton is no longer offered for free?
As of today, Comcast and Xfinity are no longer offering free Norton, and they're encouraging people to get on board with xFi. I've decided to use Windows Defender for my laptop (and maybe add a free malware program such as BitDefender as an extra precaution), but it occurred to me that I may need so
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Plan
Thanks for confirming those details, hORtons. Have you tried restarting your password to see if that helps with the error?
GMailify with Comcast Email - Not Working - Authentication issue
Using GMailify with my Gmail account to use my Comcast email address has stopped working. It is returning an authentication error, 535. I have changed my password and verified everything else. I am able to send from GMail through Comcast, but cannot receive due to authentication issue.
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@ckforum Thanks for the response and for the update. Have you had the chance to contact Norton to see what they say?
sleep disconnects from wifi then can not reconnect
Desk top goes to sleep and disconnects from wifi. Then I cannot reconnect because of "no response" from weird places :prod-xb.sprinklr.com or consumercellular.com. Have to restart the computer.
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@46er Thanks for reaching out! Temporary Failures can be caused by a few different issues. *The destination server could be experiencing an interruption. *There could be too much network traffic, or emails being sent to the domain, or to the particu
Cause of 'Temporary Failure' message
I received this message when replying to an email I received from a known person, whose email I have x'd out. This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 49.4 hour(s): * [Edited: "Personal Information"] Reason: Temporary Fai
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I’ve never used Norton or xfinity vpn, but I do have a MacBook Pro, an iPad and an iPhone. The only malware/ antivirus/vpn I would suggest is MalewareBytes Premium. If you check with Apple Care they would tell you the same.
Comcast currently not available using apple mail on iPad
Hello I’ve tried numerous times get my Cmcast email to connect on my iPad. Started 3 days ago. Works on iPhone. I’m on iOS 17.4.1. I’ve removed my Norton vpn and have turned off Xfinity vpn. Still nothing. Any suggestions are appreciated
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Thanks user_rsrglf. I have tried all of this and more over the past few days with no sucess. Last night I had an epiphany. I had been so focused on Outlook and Xfinity, I had not looked at my antivirus software (Norton). I found Norton's VPN was tu
Can not connect to Incoming imap server to receive emails in Outlook
I have chatted twice with agents online and all I am told is that there is a problem and they are working on it. First it was give it 24 hours. I did...Outlook did connect once and I got a couple of emails...this was yesterday. This morning we once again return to not being able to download new emai
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Cancel TV Portion of My Plan
I initially signed up with a bundled plan about four years ago with internet and the limited basic cable plan. I'm unable to remove it myself and based on these posts, it looks like I will need to send a direct message to a representative. However, I do not have the option to send a direct message a
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Sign-In and Account Management
Disable Antivirus Software (Temporarily): Antivirus software can sometimes interfere with Outlook's ability to connect to the server. Temporarily disable your antivirus software to see if it resolves
Email Help
My email sync is not working, i get this message: Task 'Synchronizing subscribed folders for XXXXXXX1@comcast.net.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for XXXXXXXX@comcast.net. Error: Cannot connect to the server. If you continue to receive this message, con
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Hello @msiegrist95 Thanks for reaching out about that nonfiction you received. Were you previously using Norton or any of their services? Have you reached out to them to confirm if you had any antivirus protection or accounts with them previous as we
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I think I am being scammed.
Got an email from Norton say they are billing me $469 for renewal. Day after I activated my new modem.
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