I have a Seagate Harddrive attched to my Xfi that contains music for my Sonos system also connected. Starting today I have recieved 35 threat messages that says Comcast has blocked malicious from China, Moldova and the US. All within the past 3 hours. I click help me fix it and it says to restart th

I noticed I had an alert of a reputation attack on my in home camera and my iPhone. Has anyone else had this experience?? In comments it noted RUSSIA???? What does this mean and should I be concerned????

My IP address for the wifi at my house changed to a city I am not located in. How do I get my IP address for my wifi back to being in my true location?

Are the IPV 4 and IPV6 addresses under System Preference and TCP/IP on my IMAC private or public addresses? The IPV4 address under system preferences does not match my IP address found on an internet search. But, the IPV 6 does. The reason I ask is I tried to sign in to my Malwarebytes account and w

This morning I find all my comcast email accounts on my Mac email are temporarily blacklisted - and try back later. Anyone have an idea what is happening and how to fix?  These same IPs work fine on my phone.

I have installed a NAS an enabled the NAS Firewall. I have port forwarded 5000 to the NAS.  I am now getting several IP Reputation Attack messages from Xfinity Advanced Security, advising me to restart the NAS and disable any port forwards.  The NAS needs the port forwarded in order to pr

Just rented xfinity modem with wifi.  Lost IP address in my desktop when searching in DOS.  Why?  Where can I get my IP address.  Verizon, one can find IP address through TV.  Can't access through Comcast TV?.

I have an Arris SB8200. it works fine with my comcast internet. but the default LAN is 192.168.1.X. I would like to change the LAN IP to work in my existing LAN. I would also like to turn off DHCP on the SB8200. it seems that comcast locks out configuration changes once the modem was activated. Is t

I am looking for a way to view all local ip addresses that are assigned and reserved.

My public IP address is showing the wrong location, which is causing problems with streaming services that I have been using (Fubo). Everything worked fine until a few weeks ago, at which time my local channels suddenly became unavailable in Fubo. I checked my IP address at my house using a web brow

My IP geolocation is for a city 50 miles away in a different state. How do I put in a ticket to get this corrected?  Every time I got to a store website I have to correct my location and has caused issues with apps that need to verify my location.

Hello - I'm planning on enabling bridge mode. Modem-->firewall-->LAN  Questions: what happens to the mgmt ip of the modem once in bridge mode? How does the modem get it's IP address once in bridge mode?  I don't want to have a dup IP and I want to be able to get back into the m

Someone hacked my ip address and stole my information I need a new ip address

Last week I received the automatic upgrade to Advanced Security that was rolled out to many customers. Since then I have been getting several XFi notifications about an IP reputation attack (similar to another customer who recently posted here) coming from Russia and Germany via our Dish Network hop

The problem that I have posted elsewhere has been narrowed down: Apparently comcast changes the IP address for IP forwarded servers. I had established IP forward for my come computer, found out what address it was, checked that I could log on from outside and went traveling. Early July I could not

I can't access my email because my IP has been blocked

I've encountered an issue with the last two Xfinity modems I've had. The external IP addresses assigned to these new modems are based out of Rockford, Illinois, even though I live in Downers Grove. Specifically, the IPv6 address locates me in Oak Park, but the IPv4 address (which most streaming serv

I upgraded my service and received a new modem 2 weeks ago. Now FuBOTV thinks my IP is here: {"postal":"20737","dma":"511","country_code":"USA","country_code2":"US","country_name":"united states","region_code":"MD","connection_type":"broadband","asn":"7922","as_name":"comcast cable communications l

If that's at all possible. I was a Comcast-Xfinity customer for five years until this past April. I couldn't justify $140 per month pre-covid to $260 post-covid. I was very ambivalent to use Comcast because of their horrific reputation. Nonetheless, I went with Comcast because the options in my area