Visitor
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4 Messages
Error message in thunderbird that the IP address for my email address was blacklisted
It just happened this morning. I have consistently received 'Alert from account <account name>. Temporarily blacklisted IP address..'. It has never happened before. I'm logged in from home using Xfinity's WiFi. Any thoughts?
flatlander3
Problem Solver
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1.5K Messages
3 years ago
Depends on the exact error. This article can help: https://docs.hetrixtools.com/how-to-remove-your-ip-from-the-comcast-blacklist/ Temporary could be a violation of:
– max 25 simultaneous connections from each individual sending IP address (email client gone insane and respawning can do it, reboot).
– max 100 recipients for each individual email message
– your IP address reputation may impact these limits
Public IP address change recently? Someone might have had a bad reputation before you got it.
@XfinityCSAEmail can tell you more.
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XfinityBillie
Official Employee
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3.3K Messages
3 years ago
Hello @user_e16940! I wanted to touch base with you and see if the great tips that @flatlander3 provided helped resolve your concern with the Thunderbird mail client?
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