Trying to Direct Message to cancel service. Please assist.

need to send direct message about extending my service on a monthly basis.

How do I direct message a live person?

Posting so I can get direct message functionality. Lordy.

How do I send a direct message to file a complaint? I don't see an option at the right hand corner next to the bell. ??

How can I direct message you to help me change the password of an orphan email account from my previous Comcast account which I am now using as my primary email address but which is now locked out?

I have no "direct message" option at the top right next to the bell and my user indication. Yes, I am signed in. l'm trying to direct message because I'm yet another Diamond Member trying to access the promised Peacock service. I have spend a ridiculous time in "chat" with service people who have no

access direct message

would like to activate direct messaging for help with a question

Making a post to get direct messages

how to I access direct messages?

Hello, I'm having trouble finding where to send a direct message? I'm needing to reactive my xfinity services. Thank you!

I can't seem to access direct messaging on the forum or I can't see the link for it.

i am writing this so i can get access to direct messaging

Hi, I was Xfinity customer and Id No. is [Edited: "Personal Information"] , i cancelled my services and got confirmation message on 09/28/2025, but i did not received any final bill against it today they charged me from full amount of $105.97 including device payment which i already paid off before,

I need to speak to someone in the corporate office regarding me having to spend 2 days trying to get a replacement ph for my daughter that lives goes to school in NYC while I reside in another state. Her ph was stolen. She needs a phone. You'll let me pay for it online not knowing if I'm actually th

Hey everyone, I'm having issues trying to use/find how to submit a DM, so that I can cancel the Extra Innings channel. Thank you

just activating DM for internet connection issues that Xfinity assistant cant solve and need person to engage.

I had an Xfinity technician come out last month because there was an issue with THEIR wiring and the connection to my guest bedroom so I can work from home. The issue was not on my end, so why am I being billed $100 for something that is Comcast’s fault. and on top of that, all the technician did wa

I am having an issue with the Xfinity DVR deleting recordings that are brand new. I have plenty of space on my recordings as I am at 14% full. Some things record and others do but then get erased.