1 Message
direct message
Hey everyone, I'm having issues trying to use/find how to submit a DM, so that I can cancel the Extra Innings channel. Thank you
1 Message
Hey everyone, I'm having issues trying to use/find how to submit a DM, so that I can cancel the Extra Innings channel. Thank you
EG
Expert
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107.1K Messages
1 month ago
@user_y82hbc
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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EG
Expert
•
107.1K Messages
1 month ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
•
1.6K Messages
1 month ago
Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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