U

Sunday, February 25th, 2024 4:12 PM

Closed

direct message

I am having an issue with the Xfinity DVR deleting recordings that are brand new. I have plenty of space on my recordings as I am at 14% full. Some things record and others do but then get erased.

Official Employee

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2.1K Messages

9 months ago

 

user_mg1d3a 

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

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