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Saturday, October 18th, 2025

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Hi,

I was Xfinity customer and Id No. is 8771101200692008, i cancelled my services and got confirmation message on 09/28/2025, but i did not received any final bill against it today they charged me from full amount of $105.97 including device payment which i already paid off before, i should get an email or message regarding my final bill before they charged me. And i also get an email on 10/16/2025 which is following:-

We’ve updated our Xfinity Mobile Customer Agreement
We’ve made updates to our Xfinity Mobile Customer Agreement, including changes to the arbitration provisions. We encourage you to review the updated agreement, which can be found here. These changes will take effect November 15, 2025. The updated agreement will automatically apply if you continue to use your Xfinity Mobile service 30 days after that date.
Thanks for being with Xfinity.

Why Xfinity harassing the customers, please resolve my query and reply me about why i am still getting these email and what agreement they change and for what , i did not signed any agreement after deactivation of my services. 

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