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ANSWERED: How do I turn on/off closed captioning on my Xfinity TV boxes?
Question: How do I turn on/off closed captioning? Answer Which TV Boxes Support Closed Captioning? Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-Screen
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TV
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ANSWERED: How to get Xfinity Accessibility Assistance?
The Accessibility Settings menu makes it easy to find features and options of importance including closed captioning, audio description, and Voice Guidance for our customers with disabilities. Get to the X1 Accessibility Home screen There are a few ways to reach the Accessibility Home screen: U
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TV
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Closed captions
There is no closed captioning settings on paramont plus. I am hard of hearing and need them.
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Customer Service
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Closed caption repositioning
Has xfinity added an option to move closed caption to bottom of screen?
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Channels and Programming
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Pinned
Xfinity Stream / Closed Captions – Known Issue
**UPDATE 02/14/2024** The issue affecting some customers' Xfinity Stream service where Closed Captioning is defaulting to "on" has been resolved. If you are still experiencing this issue, please let us know on this thread. We apologize for any inconvenience and appreciate your understanding. Than
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Xfinity Stream App
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Closed Caption
Closed Caption is always on when I turn on my Amazon TV and my Samsung TV. Please fix this
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Xfinity Stream App
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Closed captioning
Every time I turn on my TV closed captioning automatically starts up. My TV is set to off closed captioning. The only way to get rid of it is to go to the closed caption setting - turn it on, then turn it off. Every TV in the house is affected. How do I get our TVs free of this Xf
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Accessibility
Closed caption
All regular channels closed caption are delayed ABC NBC CBS
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Channels and Programming
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Closed captioning
Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes t
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Xfinity Stream App
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Official Solution
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Peacock Closed Captioning
How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku. i have tried watching Peacock on more than one TV and have t
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Accessibility
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Closed Caption Update
Are there any updates as to when the fix will be completed for closed caption automatically turning on within the app? I saw an Xfinity response stating a fix would be done by 12/15.
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Xfinity Stream App
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Closed Captioning Not Working
Season 3 of Happy Valley was added to Acorn TV this week. This is a British crime drama and closed captioning is a must because the main character's accent is indecipherable. Closed captioning is not working for Season 3. According to Acorntv's Facebook page, there are dozen
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X1
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Turning on closed caption
Been through every menu. Where do you turn on closed caption. No way this was omitted because having it is federal law
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Xfinity Stream App
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Official Solution
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How to turn off closed captioning in Peacock app
The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this off. Subtitles to None, doesn't work. X1 Box is XG2V2-P. Thank you.
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X1
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Xfinity Stream app on LG TVs: Closed Captions Always On 2023-11-29
This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - everything was OK, no issues that I noticed. About 10 minutes later I changed the channel and it still look
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Xfinity Stream App
Peacock Closed Captioning
Does anyone know how to increase the closed captioning font size while watching Peacock on TV? The font size change used to be the same size as on regular TV until sometime in May or June. Now the font size is extremely small and there doesn't seem to be a way to change that in the Peacock streaming
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X1
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Closed caption always on
I had xfinity installed on Dec. 16, 2023. Closed captioning is always on, and I have to go to my TV's settings to turn it off (even though it is OFF Ain settings). I have to turn it on then off each time I use the xfinity streaming on my LG TVs.
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Xfinity Stream App
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closed caption problems
I also rely on closed captioning to help with my hearing problems. The text that is displayed on-screen is frequently delayed by quite a bit from the spoken words. Also, there are many transcription errors where the displayed text makes no sense. The error frequency is very high. Is CC done by a hum
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Channels and Programming
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Closed captioning won’t turn off
Closed captioning is appearing but shows as being off in settings
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X1
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Closed captioning on HBO Max???
Watched "Wonder Woman 1984" this afternoon with granddaughters. We were unable to get the closed captioning to work. We brought up the settings on the screen after the movie started . We selected closed captioning on and it seemed to respond but the closed captions didn't appear. Is closed capti
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Accessibility