Rosedale1's profile

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134 Messages

Saturday, May 27th, 2023 9:56 PM

Closed Captioning Not Working

Season 3 of Happy Valley was added to Acorn TV this week.   This is a British crime drama and closed captioning is a must because the main character's accent is indecipherable.   Closed captioning is not working for Season 3.  According to Acorntv's Facebook page, there are dozens of posts regarding this not working.   All the complaints are from Comcast customers.   Those viewing Happy Valley via other means are not having this issue.   Could someone on the Technical side please look into this. 

Visitor

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1 Message

4 months ago

Same problem. The Comcast rep said the problem must be at Acorn, which makes no sense if those accessing other than through Comcast don't have this issue. Very annoying.

Contributor

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134 Messages

4 months ago

So, has a Comcast Representative made contact with Acorn TV to get this problem resolved?

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