Trying to get a hold of customer service vial phone or assistant is not an easy process and you just get bounched back to the automated assistant. Had two price increases in a year? $82 a month for internet only is ridiculous. 2/24 was $45, 3/24 was $60, now $82 almost 32% price increase?? loyalty a

I have been notified that my monthly cost is going to increase 67% next month. I am not willing to continue my current service with a price increase - let alone a 67% increase. Before I switch providers, please advise if there are alternative service plans available at the reasonable price I am curr

Hello, In a month's time, the price of my internet service has more than doubled as my 2-year contract has ended. I've also been notified that my bill will increase even further as 2025 prices rise. While I recognize the inevitability of gradual price increases, such a huge increase by a large corpo

I’ve had xfinity for a few months and out of nowhere they increased my monthly rate from $75 to $95. I keep trying to figure out why, but that useless AI assistant keeps giving me the runaround and I can’t find a way to talk to a human representative. In my agreement it says the price is set at $75

I am checking my current statement at xfinity.com, and notice it says the following: "Effective with your next billing statement on or after January 1, 2024, we estimate the monthly price of your services will increase by $6.00." I am in a two-year contract with xfinity with a promotional price. I h

I just started a new plan with discounts in November 2025 and now my upcoming charges for January 2026 show a $15 increase Why is my bill increasing this much after I made various changes to lower my bill just 2 months ago I'm really not satisfied with this happening after I have been a customer for

My plan price increase just went into effect and it’s a 50% increase in cost. That’s huge! With all the other costs that have gone up, it’s just not something I can plan for right now. However, Xfinity’s site doesn’t seem to have much capability for cancelling service and the live chat never works.

Why did my Xfinity bill increase by almost $30?

Every 2 years you increase my price. Your competitors are offering better speeds at a cheaper price. Why can't I just keep the speed and price I was paying. I spent over 2 hours with 5 different agents for all them to tell me that I need to add a mobile line. This is awful customer service.

I see people on this forum complaining of something like a $20 price increase, but that's nothing! My internet bill went unexpectedly from $65 a month to $105! After the fact I was told the $65 was a limited promo price though I was never CLEARLY advised that upfront nor CLEARLY advised when the new

I received an email saying that if I add a checking account alongside paperless billing I would receive a $10 discount! This would make my payment of $92 now go to $82. I thought this is great! But now I have received notice that my bill is increasing $10/monthly starting 2024, so my bill is going b

Dear Xfinity, it would be most helpful if an alert was sent IN ADVANCE of a price increase. A larger payment can often cause financial problems for the subscriber. It's as if Xfinity is trying to obtain more money from a subscriber surreptitiously! Perhaps it would appear more honest if Xfinity sent

Our December bill had a lovely Merry Christmas Happy New Year message on it: Price increases. Our Xfinity Package will increase $6. Then the Regional Sports Fee will increase $4.80, and the Broadcast TV Fee $7.15. Add on Fees and Taxes and this is probably about a $30 increase per month. Ridiculous.

Third time trying to post after crashes. Price went from $25 to $90/mo for 400mbps. No options on web site. Ridiculous increase. What is available?

Why do I see my bill with a new payment amount of $112 when I pay $76 per month? This is the message I'm seeing in Xfinity Assistant: Let's take a look at your price changes. Your regular monthly charges increased by a total of $36.00 since your last billing cycle. That's an increment close to 50%!!

Looking for info as to why our price increased. If in a contract, looking to see when it ends so we can switch to a cheaper plan elsewhere.

Hello, my bill went up in price and I would like it to go back down in price or switch providers

So why have a contract with comcast if they are increasing the package price on me? To me this is not legal. I called and they said too bad we can do it whenever we want. We are updating all our products and so are other vendors, so we have to change our prices. But in the contract, it only says the

I’m reaching out regarding my internet service. The price has increased by 40% for the same service. Could you please assist me with exploring options to address this price hike? Any guidance or assistance would be greatly appreciated.

Why the price increase without any explanation? It seems my bill is increased every 2 months since I signed up.