U

Visitor

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1 Message

Friday, April 25th, 2025 5:23 PM

Internet Price Increase

I’m reaching out regarding my internet service. The price has increased by 40% for the same service. 
 
Could you please assist me with exploring options to address this price hike? Any guidance or assistance would be greatly appreciated.

Official Employee

 • 

2.1K Messages

23 hours ago

 

user_6fxn1z Hello there! Thanks for using our Forums and our team is here happy to work with you to find the best internet deal for you. In order to get started can you send us a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

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