Regular Visitor
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5 Messages
Increase in price
Every 2 years you increase my price. Your competitors are offering better speeds at a cheaper price. Why can't I just keep the speed and price I was paying. I spent over 2 hours with 5 different agents for all them to tell me that I need to add a mobile line. This is awful customer service.
EG
Expert
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117.2K Messages
3 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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ccRuben
Retired Employee
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729 Messages
3 years ago
Thank you for taking the time to reach out. I am happy to help with your service and billing concerns. Please send us a direct message to get started. Thank you!
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