Same thing is happening to me. At the beginning of October I checked my data usage and for the previous three months, each month had around 1000gb data usage which is normal. However today when I checked my data usage, the data usage of the past three months have been revised to around 2000gb each.

When my data usage jumps from normal month of 600-700mg to 2x that and no lifestyle change has occurred it has to be the Xfinity data calculator. Xfinity suggested we update the modem and swore we would have higher speed and better coverage with unlimited data usage. Speed is not faster. Data usage

Now that I am streaming my Xfinity cable tv (not via cable box), does the data usage count against my internet monthly data allowed (1229gb)?

my data usage on my internet has gone over for the past two months but we haven't been using our wifi more then usual. is there a way to wipe all of the devices off of my Gateway and start fresh?

Just got a notice that we are close to exceeding out data for the month and its quite early in the month. Is there a way for me to see daily usage so that I can determine what behaviors to change so that we dont exceed our allotment?

My monthly data usage has been consistently between 500-600 GB until last month (September) when I received a text message informing me that I had used 75% of my internet data. It was a week away from the end of the month so I did not think too much about it. Today I received a message that I had us

It's there a way to get my data usage from the last couple of months. I have tried numerous to check via app only to get a troubleshoot message ever single time. I tried asking the Xfinity assistant only to go in loops and it telling me it needed to collect some stuff and never answering my prompt.

Yesterday I received a message telling that my GB usage was .85 yesterday and today it shows I'm at 1.03. I didn't want to exceed the 1 GB limit so I'm not using any function that uses data. I always make a conscious effort not to access or use data, which you can see in my history. When I saw that

How can I see DAILY usage for each device on my WiFi with Xfinity?

I'm not seeing my data usage.....always shows 0.

Good evening! I am having some issues accessing my current data usage. Is there a way that I could get this emailed to me?

Every month I’ve had Xfinity internet service, I’ve averaged about 650 gb used. Since December, I apparently go through that in a week. What has changed in your services that I’m not aware of? There are thousands of customers being over charged for “maxing out data”. When in reality we haven’t used

I just got a message on 2/9/25 that we have used almost 1 TB of data in February. We have had this internet for a few years and never have used that much data. I tried going on the app to see what device is using the data, but I cannot find that information. I have used the Xfinity Assistant chat bu

I am using over 20 gigs a month even though I'm home and connected to my wifi 90% of my life. I work from home so I only leave to run a few errands. This was happening with my previous device as well so I know it's not a device issue. I got a new phone the end of November. Please don't tell me I hav

is your data usage meter broken? My meter shows 0 usage July 2025 and 0 usage 8/1-3/25.

Hello this month my data usage has doubled and I am unsure why. Before going to unlimited I'd like to verify which device(s) used the large about of data that caused usage to double. I have clicked around the app and website and seem to only be able to find total data usage and the device only see h

Internet usage increased when my son moved out and he was the one playing games?? Xfinity is calling me every 2 months now saying my data usage increased?? And it’s only me at the house plus I’m working all day 5 days a week. Someone (Xfinity) is stealing

I'm seeing a steady increase in data usage over at least the last 3 months. We are a streaming household. But nothing has changed in streaming content consumption over the past 3 months and yet the growth curve continues to advance. I don't see any way to get data usage info longer than 3 months. Is

I need to understand why my data usage is running so high. I have two tvs both using roku sticks. I am the only user and my data usage runs in the 650 - 800 range, however, this month I am at 965. How many hours of tv viewing or internet usage would have these kinds of numbers. My tv is never on 24

I periodically monitor internet data usage on the xfinity app even though I am not subject to a cap. Typically usage is around 1.4tb per month with a high of 1.8tb, time period is Feb 24 through Oct 25. For Nov, Dec and Jan usage is more than 4 times higher, around 7tb per month, high of 8tb in Nov