How can I see DAILY usage for each device on my WiFi with Xfinity?
Comcast does not have per-device usage data, only the total for all devices (including cable box streaming from Internet sources). They do have daily total data, but few reps seem to have access to it, or perhaps they just don't know where to find it. Customers have been asking for access to daily data for many years, but the company does not appear to be willing to provide it.
For all practical purposes, the only way to track daily usage is by checking the Usage Meter reading every day, or by replacing their equipment with retail equipment able to record the usage you are interested in, which still might not record usage by cable boxes.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
Hello @user_704d9e we appreciate you using this forum to ask a great question on data usage! @BruceW provided a great answer, thank you for your help on this post! It is correct that we do not currently offer a feature that shows a breakdown of the daily data usage for each device. We offer a monthly total for you to track, so as mentioned, the best way to track this would be to check the usage daily. It can also take up to 24 hours for data to load, so if you are checking daily, it is possible that the data may be 24 hours behind. Please let us know if there is anything else we can assist you with!
This is a great suggestion, and we will ensure to forward this over for you. If you wish to offer a suggest on this on your end as well, you can do so here.
BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
Comcast does not have per-device usage data, only the total for all devices (including cable box streaming from Internet sources). They do have daily total data, but few reps seem to have access to it, or perhaps they just don't know where to find it. Customers have been asking for access to daily data for many years, but the company does not appear to be willing to provide it.
For all practical purposes, the only way to track daily usage is by checking the Usage Meter reading every day, or by replacing their equipment with retail equipment able to record the usage you are interested in, which still might not record usage by cable boxes.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityKatie
Official Employee
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744 Messages
2 years ago
Hello @user_704d9e we appreciate you using this forum to ask a great question on data usage! @BruceW provided a great answer, thank you for your help on this post! It is correct that we do not currently offer a feature that shows a breakdown of the daily data usage for each device. We offer a monthly total for you to track, so as mentioned, the best way to track this would be to check the usage daily. It can also take up to 24 hours for data to load, so if you are checking daily, it is possible that the data may be 24 hours behind. Please let us know if there is anything else we can assist you with!
This is a great suggestion, and we will ensure to forward this over for you. If you wish to offer a suggest on this on your end as well, you can do so here.
How can I find out how much data I currently use or see my monthly data history?
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