If you have questions related to the Data Usage Meter, please call us at 1-888-565-4329, and a service representative from the Customer Security Assurance department will be able to help you.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
BruceW
Gold Problem Solver
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26.6K Messages
11 days ago
As stated in https://www.xfinity.com/support/articles/do-not-see-usage-meter :
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityDena
Official Employee
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3.5K Messages
9 days ago
Were you able to reach out as @BruceW mentioned @user_9mpkxy
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