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On 10/22/2021 comcast email """We're excited to share that we're increasing your download speeds from 200 Mbps to up to 300 Mbps. Faster download speeds help to give you a better experience as you work, learn, and stream from home.yet not
Internet speed is NOT as claimed by Comcast FALSE ADVERTISING ALERT.
Supposedly I have a 300MBS connection. But in reality I have never ever had speed tests over 190mbs. I have tested the speeds for over two months, taking screen shots, using several different speed test services and have NEVER had speeds over 190. and the avg. is closer to 170 Want to see some typic
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Speed issues with CODA56
I currently have the Gigabit Plan (Download up to 1000Mbps / Upload up to 150Mbps) and previously used the CM700 modem. The CM700 provided download speeds of approximately 750Mbps and upload speeds of around 22Mbps. Recently, I purchased the CODA56 modem, recommended by Xfinity, and completed its ac
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Your Home Network
@KA_Sant wrote: ... the modem using the incorrect software to boot. ... been told I was using an Arris SBG6700-AC instead of my SBG7400-AC2. ...Thanks for posting your results. It surprises me that their systems don't distinguish between the two mode
Cannot use some websites without rebooting Arris modem/router combo (DNS_PROBE_FINISHED_NXDOMAIN)
We are currently having a very strange, somewhat frustrating issue on our Xfinity home WiFi network. All throughout the last few days (1-30-2020 to 2-1-2020) we will slowly lose the ability to connect to certain and seemingly unrelated websites. It will usually start with Google, which when connecti
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Thanks, BenjaminM, I have not contacted them but I will try the number. As an update, the download worked for me today, after failing again yesterday.
Blacklist error message 0X800CC92
I have used Outlook on Microsoft 365 for more than a year, to access two email accounts that Xfinity has graciously grandfathered in for me. Within the past two months, my downloads to Outlook are almost invariably blocked by Comcast with a Blacklisted message and an error code of 0X800CC92. Occasio
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That link says his S34 modem supports "Wired Download Speed Up to 2.44 Gbps". Why does he need to look into a new modem?
Paying for a 2gb plan, but only receiving 1.2gb service
Hello, We received notification from Xfinity that our existing cable modem (ARRIS SB8200) was too old to take advantage of our 2gb data plan. We were grandfathered into the 2gb plan from the 1gb plan some months ago (or maybe a year ago?). We recently upgraded our equipment from the ARRIS SB8200 to
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Update: network adapter went to 325 and download went to 175 but sppeeds are going up and down; is this just more people on same feed?
Need suggestions for mesh system
Just got 400 mbs and an XB6 gateway.Speeds drop off from 350-400 near the modem to 10-15 mbs at end of house. Need suggestions to at least get to 200 mbs. Network adapter on desktop says wi fi speed up to 54.5 mbs.Would that be my limit and I would have to hardwire ethernet?
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Remote play is a bit tricky because you're using 3rd party devices and software where we can't see how the traffic is acting. More speed wouldn't necessarily fix the issue if there is a signal issue between the devices. What is the Xfinity app saying
Suggestions
Hey I was wondering how should I go about actually having a good experience while remote playing a PlayStation Portal. I’m not sure if I should upgrade speed and to what or if I should get a dead spot pod for my room I have a family of five so it’s about 10 devices and i noticed the connection works
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Hi, @farmers4! Thank you for patiently waiting for a response and for reaching out to XFINITY over our forums page for help with the Stream app concern. I am sorry to learn about this frustrating experience with the downloads taking so long on your i
Stream app slow download over home WiFi.
Downloading DVR content over my high speed home WiFi has been extremely slow over the last few months. 30-45 minutes to download a 1 hour show. The same download takes less than 5 minutes over my cellular service. Everything else downloads fine through my xfi gateway. I’ve deleted and reinstalled th
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Not Getting the 100Mbps Upload Speed With My CAX80 Modem Router
I am on the 1000 Mbps download and 100 Mbps upload plan and my download speeds are close to 950 Mbps but my upload speeds are only 20 Mbps. I see some people have this problem but forum suggested to start your own thread which creates a new ticket for the problem. I am running on a CAX80 gateway but
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Your Home Network
I will have to check back later when my download is complete and ensure I am getting what I'm suppose to be. Thank you for responding.
customer service hours?
I was told your office is closed and to call back during "regular customer service hours". Ok, what are those? Your bots won't answer.
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Hi. I use Outlook in Microsoft 365 to pull in this Comcast IMAP email and an Outlook POP email. This just suddenly started 3 days ago. What would change my profile? Maybe a phone software update?I have checked and changed every possible thing. Other
Outgoing Comcast emails shows up as sender being Comcast instead of my name
Recently, my Comcast email account started displaying "Comcast" instead of my name as the sender. Interestingly, this only happens on my cell phone. When I send from my laptop it shows my name. I have not found a way to fix this on my phone. Any ideas?
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Not getting 1 GB speeds with Arris SB8200 (Supported Modem by Xfinity)
I recently upgraded to the 1GB plan and I am not getting anywhere close to 1 GB download (around 400 MB off the modem itself) and I am very far from the expected upload (I was getting 5 MB upload off the modem itself). I know I will never get the full 1 GB speed, but I should be getting around 800 M
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Your Home Network
@teohenwhy wrote: Ok I notice if I do speedtest on Xfinity.com/speedtest then I am getting 950Mbps download , but other speedtests like Ookla's speedtest.com shows me alot slower download speeds. Why would that be? The reason that their *in house"
Netgear CM700 with gigabit internet??
So I just upgraded to gigabit internet and according to the my account info it shows that this modem is compatible with the 1000Mbps internet but customer service is telling me that this modem is NOT since it is DOCSIS 3.0 and Gigabit needs a DOCSIS 3.1 modem. I was getting around 600Mbps down/18up
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How do you set up the server to automatically download emails to a certain folder already set up ? TY for a reply
Using Apple email app with Xfinity email address
I can see all my Xfinity email folders with their emails on the mail server. I need to know if I UN & REinstall the Apple email app will I lose all the folders and associated emails in them Will I NOT see any of them after I REinstall the Apple email app? Apple tech support said it depends on how Xf
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FWIW, I have a device that is recommended (an Arris S33) with a 500MB plan, and after a restart, I'm seeing little difference in download speeds.
I got an email saying that my speeds are increased, including upload speed.
I got an email from Xfinity today about upgraded download and upload speeds. This is some great news. I actually had a service problem last week where we lost almost all our upload speed and our internet became unusable. After many diagnostics and chats they finally fixed it. At our home we have two
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Follow up to this. Suddenly on the Xfinity site, they list you only get 35 upload speed. 1/40th of my download speed? What in the actual...
Upload speeds continue to be an issue.
My current plan is 2000 down, and 300 up. I get 1800 down, and 40 up. 100's of others posting the same issue. So your resolution is to remove the upload test from the Xfinity site? I am direct connected(no wifi) and have made sure my modem is approved by Xfinity. Did a full reboot on the modem too.
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The download speed at the modem is 487.3Mbps. I have tried deleting the Xfinity Stream app from the TV, and re-installing it, but this hasn't helped.
Xfinity Streaming freezing
While watching Xfinity streaming, the picture on my Samsung smart TV freezes periodically throughout the day. I have an ethernet cable connecting the TV to the Asus router.
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Hello, @user_7b9ef0. Thank you for making us aware you're also experiencing issues with the mini guide not working on the Fire Stick via Forums. Do you by any chance have the latest version of the app installed on the Fire Stick? Have you tried updat
Mini Guide no Longer Working
The mini guide function has now stopped working on all my Amazon Firestick’s. It just goes back to the main guide.
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Hello, I am using the Xfinity Gateway that was provided upon purchase. I have tried multiple troubleshooting methods: Xfinity website troubleshooting with the bot, unplugging and plugging back in cords, replacing ethernet cord, trying different ports
Slow WiFi Speeds and HORRIBLE Customer Service
I recently got Gigabit wifi and do not see anywhere near those speeds. My download speed in practice when installing apps or games is usually around 15 megabytes per second and peaks at 40 ish. I am running a wired connection from my desktop. I have tried multiple ethernet cords with rated speeds at
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Same thing is happening to me. Yesterday, 26-FEB-2021 after going through 3 levels of "account executives " and with a total of over a hour on hold they told me the problem is on their end and their technicians are working “double overtime” on it.
SkiingHasher
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4 years ago
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Roku Xfinity app problem today
The xfinity app has been failing today. After you lauch the app and the first menu shows up, about a second or two later, the app disappears (crashes?) and we are back in the main Roku menu. We have two devices and this is happening on both. I've rebooted the Roku and the cable modem and the problem
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