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Xfinity mobile
Can I trade in with an assurance wireless phone number? Would a government phone with a phone number be an issue on trade in?
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Plan
I have a your Wireless Gateway and I think that is the problem, how do I switch it with a new one?
Direct message
For more than a week I have been having internet service drops. Technicians have come out to the house twice but I'm still experiencing drops. Is it possible it is the router is the root of the problem? They have improved the service by reducing the number of service drops per day but it is not acce
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@Barbara_d826 Comcast [Edit: "Inflammatory"] also promised me a credit a couple of months ago, never received it plus they took additional money out of my checking account. They provide the worst customer service humanly possible. You c
How to speak to a supervisor?
I have been back and forth between customer service and 2 Xfinity stores in my area regarding setting up TV service. I am having a lot of trouble, and the 2 (stores and customer service) do not seem to be aligning with the recommendations and guidance. How do I speak to a supervisor to finally resol
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Ex: So if i use 4 wireless companion boxes that drops down my recording capability to 1 show, if all companions are being used?
Xi5 / xi6 questions...
Is xi6 only for internet only customers?Any issues with wireless boxes losing connection or being slow compared to a hardwired box?If internet goes down, does cable still work on wireless boxes?It does on wired.
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I need to set my wireless channel to 149 for a device to function correctly. How is ‘remote troubleshooting’ going to help?
Unable to change Wifi signal channel, absolutely desperate for help
I AM DESPERATE FOR A SOLUTION. My entire house is forced onto the 2.4ghz channel because we have signal overlap and it has been awful. I NEED to change my 5ghz to channel 44 instead of 157, but Xfinity is making is impossible to do so. It used to be that I could log into the modem/router on a web
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Xbox360 won’t work when using an Ethernet cable.
So l've tried connecting 4 slims and 1 phat to my internet with an Ethernet cable but the results where all basically the same higher upload speeds than download speeds and unable to connect to Xbox Live or failed to load Explorer or when loading Explorer I get a failed to connect to website message
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Your Home Network
your router will have 2 addresses one is the firewall the other is the router itself
Blocking Unknown Devices
Random decives keep connecting to my gatway. I pause them once they disconnected i forget them but they keep connecting. I have rest the gateway changed the password but they still connect. I have no clue what devices they are as all my devices are connected and assigned to family member groups. The
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Yes I am. I am using a cable modem not a modem router combo. Then I have a router connected to it.
Static IP for my router that is connected to my modem xb7 (bridge mode)
I just have a question. How come I cannot get a static ip for my router. I use the xb7 in bridge mode solely because I use my router which has SQM functionality for jitter. Since the xb7 only has docsis-pie configured on the upload side. I need it both for download and upload since download has bad
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The XG1v4 box can work without a gateway at all, and for wireless boxes, they are updated and you can now use them on your own modem.
XG1v4 Cable Box requires Xfinity Modem???
I tried to call support this AM to request the 4k cable box. I have both cable and internet with Xfinity but I do use my own modem for internet purposes. Anyways, I called this AM and the rep told me that they could not upgrade the box because I use my own modem? Is that true or is there anyways aro
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Help with connecting Air TV to the Xfinity Internet
I have Xfinity Internet and can’t get my Air TV to connect to a wireless connection. Any thoughts or suggestions Thanks in advance. .
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Your Home Network
Here is my update. Since I put the Xfinity router into bridge mode my VPN is solid. By putting the Xfinity router into bridge mode it just turns it into a cable router only so you will need to provide your own wife/router for your workspace/ho
Same issue. VPN disconnects from WiFi on work computer
Hello, iv have had the same issue posted on this thread. My VPN constantly disconnects when working on my computer…. I notice this because I only need to connect to the von when working on my work computers the connection is very strong (600mbps or more) and IT has determined it is not the VPN after
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Ok I’ll work on sending those. Also the time sync Xfinity is sending appears to be NTP according to the logs but my router can only accept ToD. Some router modems can do both but apparently my model router can not
Help please - SYNC Timing Synchronization failure - after 2024 spring speed upgrade
the wifi speed has been getting worse. my plan “superfast” 800Mbps was upgraded by Xfinity last spring from 600 Mbps and lately i get barely 100Mbps and even less when one foot away from wifi. i was on a support chat with a tech today. they reset the modem, reinstalled the firmware on m
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I was sent the wrong modem.
I received the incorrect modem router. I had ordered the XFI ADVANCED GATEWAY (XB7) with the pod, but instead, I received the XFI WIRELESS GATEWAY model number TG1682G. Could you please guide me on how to get the correct one that I had ordered?
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Customer Service
@user_ad9386 I’m giving it till the end of the week and then I’ll be finding a new provider. Visible wireless (owned by Verizon) is looking tempting.
Apple Watch Activation issue
I am beyond frustrated with the process of connecting my new apple watch to xfinity mobile. I go through the pairing process and when adding cellular service get a message from xfinity saying "Uh-oh! something went wrong. We ran into a problem during the activation process and your information was
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Yes, it would. You do have to have a leased modem to use them. To have an X1 Wireless TV Box in your home, you'll need Xfinity TV service, at least one additional X1 TV Box to act as the primary X1 device on your account and Xfinity Internet with an
X1 Remote RF or IR?
Is the remote control for X1 boxes RF to enable function when direct line of sight is not available? What is the range of RF control?
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While there isn't a preferred way to have this process set up, that is certainly a way to do it. Just make sure before you plug your router into the modem, the modem is in bridge mode first, and then plug your router in that way the IP address is the
Using own router in bridge mode
If I decide to use my own router and enable bridge mode on the xfinity gateway, will I need to re-setup my wireless network name and password once I connect the new router? Or does it automatically transfer that info to the router? I'd like to keep the wireless network name/pass what is was before i
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Ported number from Verizon to Xfinity but Voicemail still goes to Verizon
I just signed up with xfinity mobile and ported four phone numbers from my old Verizon wireless service. Everything is working great except for voicemail. When I attempt to access voicemail (either by holding the "1", dialing my own number, or dialing *86), I am connected to my old Verizon wireless
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Plan
Unfortunately, using two routers as you want to is not as easy as you may think. I would encourage you to follow the advice given you by jlavaseur; it is a much less complicated matter. Just disable the onboard wireless and use the dongle.
I want to enable a second router (so that my older laptop can connect and use the internet)
I'd like to add my OLD router (dlink) as a secondary access -- I have a laptop that does NOT connect to the new xfinity router I have -- I was told that is because it has a newer protocol that my older laptop does NOT work with. That laptop DOES work with the older router, so I'd like to set that u
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As @EG says. Yagi can work. 100 feet isn't that bad. Throughput might not be great if you were expecting similar speed as your residence. 802.11b (2.4G) works a bit better for distances, but it's not "sporty". The other
flatlander3
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2 years ago
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Extending wifi to guest house
We currently have Xfinity Internet. We are building a new guest house about 100 feet away from the main house, but it's not possible to run coaxial cable to it. What's the easiest way to extend our Wifi signal to the new guest house?
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