@user_77f831 Good morning! Thank you for reaching out to our Community Forums Team for assistance with you internet services, and network. Typically, your MoCA network should be turned off by default. There are some things that can impact whether it has been disabled. If you don't mind me asking, where are you seeing it's been disabled, and are you experiencing any issues with your services?
@XfinityKassie I have the same question. I had a wireless Xi6 added to my account, which I have since returned. When it was added my XFINITY XB7 Gateway enabled MoCA and connected all my boxes.
Now that I returned my Xi6 should I turn off MoCa? My other two cable boxes are wired and are a XG1v3-A DVR and a XiD, which are both connected to Coax. I no longer have the Xi6, but I still see both those boxes connected to the XB7 Gateway.
The Xi6 box would not show up on a MoCA network and connect via WiFi to the gateway. The older model boxes connected to the gateway through the MoCA network. That Xi6 should not have enabled that network.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKassie
Official Employee
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1.7K Messages
2 years ago
@user_77f831 Good morning! Thank you for reaching out to our Community Forums Team for assistance with you internet services, and network. Typically, your MoCA network should be turned off by default. There are some things that can impact whether it has been disabled. If you don't mind me asking, where are you seeing it's been disabled, and are you experiencing any issues with your services?
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EG
Expert
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110K Messages
2 years ago
@Tek
FWIW. If it's enabled, and if you don't have a MoCA Point of Entry filter on your coax line, you could get unwanted neighbors on your home network.
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