My neighbors new wifi line is on my side of the fence into my yard and through new expensive landscaping. I did not grant any permission for this. I need the ki e buried on her side of the fence leading to the box via her property. Who can address this?

My landline phone worked fine until yesterday and now has no dial tone. Cannot make or receive calls now. Phone is wired to Xfinity modem. The landline handsets are charged and being on or off the hook doesn’t make a difference. Modem has been restarted multiple times both through the Xfinity app an

Hi, I am a platinum reward member, but do not see Peacock Premium as a reward option. https://customer.xfinity.com/activate-peacock states I am not eligible for this offer. Can I get help activating it?

This is a long story so I'll just provide some of the highlights of my experience. Twice in the last few months Xfinity has without notice disconnected the Home Monitoring service associated with the alarm. On both occasions I went to a local Xfinity store and had it turned back on. In both cases be

I need to cancel my Xfinity services.

I turn my Wi-Fi broadcast Off via the Mobile App or sometimes the Admin Panel. I don't like to broadcast it for obvious reasons. What Infinity department can I report that my Wi-Fi broadcast gets turned on again and not by me. I am wondering is it a hacker or a rouge employee in my apartment buildin

Comcast shut down my internet yesterday at 8am for “network improvements” in my area. It is now 24 hours later and I still have no internet. Their messages keep saying they’re working on it but won’t say when it will be restored. Since they know I have no service, the customer service number will no

Subject says it. I'll probably have like 1-2 weeks of overlap, but want to retain the wifi at both houses for the security cameras and to be able to work from either house while overseeing things being moved. Probably means I need two accounts, or no?

I have a major scam that a phone agent with xfinity has committed and has not only set up and ported out my phone number to a missing sim to an account she led me to pay on upfront for the essentials plus I had called to verify as per the instructions on the page. I also have now been charged and ha

I want to cancel my cable & internet but Comcast makes it impossible. No call back available until Monday, can't get through to anyone without waiting on hold for hours, no chat representatives available. It should not be this difficult! I am about to walk into a store & if they give me a hard time,

Maybe one of the moderators here can help me. It seems since my last post on 10/4 in thread False Cancellation Request | Xfinity Community Forum I have been unable to log in to the Forum ONLY, using my primary profile. I can use the same login to access my account without issues. I had to create a n

I have been in search mode looking for new movies to watch and seeing some of the movies that I have watched as being Marked Watch, a bunch of other movies that I have watched and knowing that I have watched by seeing them in my saved list are not marked as being Watch. It is so bad that I have to t

I have a Mikrotik router and IPV6 has been working just fine for awhile. I noticed it is not working and here is what I am experiencing. I have a DHCPv6 setup on my wan Side. I have had a prefix hint of /56 for the longest time. I am receiving a gateway but that gateway is not pingable from the rout

i don't understand the use of three of the buttons on the xumo box remote. is there a diagram or written explanation of the remote?

I received a new cable box, XG1v4-A and keep getting an RDK03009 error code - No Signal. I have restarted the box numerous times and swapped out the cables but still no signal. I plug in the original box and everything works. Does anyone know what is going on or have a suggestion?

6/23/24 - I logged into my Xfinity and clicked on the email. when it opened I could only see one email account. The second account is totally missing - inbox and ALL the folders that were under it? I attempted to add the account back in but I keep getting an error. then I thought I got the inbox set

I'm looking for a cable extension cord for the XB8-T. I need the small cable, the one that would extend to the modem. I think it is a 5.5 mm x 3.3 mm with single center pin. Male on one end and female on the other. Can't seem to find one online. My AC outlet is too far and need the extension to reac

Is there any option for long term customers to get the promotional deals offered to new customers? My promotional deal has expired a while ago and shopping around, the promo deals are competitive with Verizon and local Fiber, but my current price is way too high. There is one small discount availabl

I ordered a new phone a month ago and still haven’t received it. FedEx doesn’t know where my order is, called xfinity mobile line multiple times. They refuse to cancel my order, or refund me for lost package. Every phone call with xfinity ends with we can’t help you, call fedex . FedEx is telling me

Xfinity voice not working after activated new gateway modem (no change in service). Already tried restarting modem. Need for provisioning signal?