rfbass's profile

Regular Visitor

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4 Messages

Saturday, June 7th, 2025 5:18 AM

Movies marked as Watched

I have been in search mode looking for new movies to watch and seeing some of the movies that I have watched as being Marked Watch, a bunch of other movies that I have watched and knowing that I have watched by seeing them in my saved list are not marked as being Watch.  It is so bad that I have to take time and remark these movies as Marked Watch once again and then seeing them at a later time as no long marked as Watched.  I haven't noticed any real solutions being offered at this time to put this issue to sleep.

Accepted Solution

Official Employee

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2K Messages

8 hours ago

It was a pleasure, @rfbass chatting with you in private and getting you taken care of. We do appreciate you and your business!-Richard

Official Employee

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2.3K Messages

19 hours ago

Thanks for reaching out to us @rfbass for help with you shows being marked as watched un-marking themselves for some reason. I would be happy to look into what is causing this. I see you sent us a direct message already with some account information. I'm happy to continue there with you to review the issue. 

Regular Visitor

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4 Messages

@XfinityEricB​ Yes, it will be helpful, this has been a long standing issue over many years, it seems like I keep making these as watch, when I see it is no longer marked as watched, but it is an endless battle

Official Employee

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2.3K Messages

Happy to help @rfbass. Did you get my direct message after I sent my last public post?

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