I find it absolutely frustrating and discerning that on your website there is absolutely no way from me to remove something from my plan. Kind of funny that you may add whatever you want to an account, however, there is nothing, anywhere on the entire site about how to remove something. It will not

It's been two weeks since I've canceled my internet service. How do I find my final bill on my account?

How do I keep my IPv4 address when switching to the newest XFi modem? I have an XB6 now and returned an XB7 a few years ago because it came with an IPv6 address and no one at support could help me. I have just receive the new XB8 and want to make sure I keep my IPV4 address before I go through the h

I am an existing Xfinity mobile customer with a Pixel and just received an iPhone ordered from Xfinity. It came with a SIM. I want to keep my number. Do I activate the iPhone with my current SIM or should I use the new one? (I asked at the local Xfinity store but the answer I got started with "I thi

Hello, I am requesting a full refund of the Samsung Galaxy A15 5G I received for signing up for a mobile plan under false pretenses. To fully explain the issue, I need to go back a few months to a different issue that led to me signing up for the mobile plan. I have been with Comcast for 10 years an

On 12/14/24 I called and spoke to an agent at Xfinity about a new promotion because my bill was about to triple. She told me she found a great deal with the GIGABIT EXTRA internet, X-fi Complete, and my flex box for $85.26 a month after tax. She said that price was locked in for 24 months. The offer

First off, I've spent over 3 weeks troubleshooting this issue, to include over 7 hours yesterday. 4 hours straight of which I was transferred to Twelve (12) different agents due to their chat software glitching and disconnecting them from me. Thus I had to repeat my issues TWELVE times!! Only for th

I'm an Xfinity Mobile customer. I own an Android phone I bought from Xfinity Mobile. I would like to connect to a secure XFINITY hotspot. I've read that the way to connect an Android device to the secure hotspot is to download the Xfinity Hotspots App from the Google Play Store, log in, and select t

I submitted for a move and am taking my xfinity modem with me. However, I no longer need the xfinity flex TV box I have and opted to return it. I am unclear if I need to return it within 10 days of the submission I just made (within 10 days of today), or within 10 days of my service ending at my CUR

I just signed up with Xfinity a few weeks ago so we could have it all setup for the Olympics. I was told that there would be 3x dedicated, event-only channels in addition to our normal lineup: 1350 USA Olympics 4k (USA4K) 1351 Paris Extra 1 (PARIS1) 1352 Paris Extra 2 (PARIS2)I can see that the chan

I'm trying to connect my MacBook Pro to an xfinity or XFINITY WiFi hotspot while away from home. I followed Comcast's instructions here: https://www.xfinity.com/support/articles/wifi-for-mac Which point me to the following site to download a certificate, but this link appears to be broken: https://s

Paramount plus not working on x1

How do you get the "try saying" bar at the bottom of the screen to turn off?

I just picked up my router/modem and it worked fine all day yesterday now it says out of range and my system shows connected. How do I fix this?

How am I supposed to return old modem or do I not need to

How to update/fix unit number in service address? Change a "1" to a "2"

Several years ago, Comcast dug up our front yard and installed an underground concrete container for batteries. A few years ago, they moved the batteries to the box on the telephone pole. They left the underground container which is no longer in use. How do I get Comcast to remove this ugly concrete

I'm trying to pair my XR15 remote with a new TCL S325 TV and a Bose Solo 5 soundbar that are connected to each other via an optical cable (no HDMI ARC available on the soundbar). By holding the 'xfinity' and 'mute' buttons until the LED turns green, I can control the TV with code 11756 (not any of t

Please correct this, i am being charged for the mobile plan when the internet plan i signed up for had a free 12 months mobile plan with it.

Hello, we have been unable to use the Xfinity Streaming App for almost 2 weeks now. There was an outage reported and Xfinity claimed it was resolved in our area, but it still does not work on our Iphone 13 Pro. When we choose a channel, we have an endless loading indicator. We already tried uninstal