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Tuesday, August 27th, 2024 3:30 PM

How to find my final bill

It's been two weeks since I've canceled my internet service. How do I find my final bill on my account?

Accepted Solution

Official Employee

 • 

1.6K Messages

1 month ago

 

Final billing is sent through the mail for record purposes, but I can view it for you to let you know what it's at before receiving it through the mail if you like. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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