Regular Visitor
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11 Messages
Remove underground concrete container for batteries
Several years ago, Comcast dug up our front yard and installed an underground concrete container for batteries. A few years ago, they moved the batteries to the box on the telephone pole. They left the underground container which is no longer in use. How do I get Comcast to remove this ugly concrete container? I've attached a picture.
Accepted Solution
XfinityDilary
Official Employee
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1.8K Messages
5 months ago
@user_6seplk Thanks for posting on our community forums for assistance. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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