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I nearly got [Edited: "Language"] into this promotion too. Fortunately my ipad got lost in the mail and they had to cancel the order. So I decided not to reorder it and they canceled the line

“Free” ipad offer [Edited]

We were scammed into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yestsrday being

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My Netflix app on X1 box says no internet found. Works on roku and all other X1 apps work fine. Paramount plus. Amazon. Hulu. HBO max. Also peacock now will not work on X1 box

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Netflix App Failing on X1 Cable Box

This is the second time I ran into this issue this year. Accessing the Netflix app through the X1 cable box shows a message about entering a third-party app, then returns to my cable broadcast channel instead of entering Netflix. I can access Netflix fine through the app installed in my smart TV. I

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@XfinityJeniece​ yes i have and nothing helped! i was told it’s a problem with my console and it’s not. my wifi won’t even work on my ipad or phone without lagging severely or not starting connected.

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i pay for decent wifi but it doesn’t work

I pay for the 500mbps wifi yet i can’t use my ps5 to watch shows without it constantly lagging or buffering, I can’t play games nor can i stream or play with others. My phone and ipad constantly get disconnected and the connection never stays. It’s not a problem with my console just my wifi.

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Same here in baltimore . Basic local channels it says i require upgrade. Using roku os systems on tv. Tried using MASN app on IPad and it says this channel is not included in my plan

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XFinity Stream missing channels

I am missing several channels from the grid on XFinity Stream. The channels that are there tell me I need to subscribe even though I am a subscriber. I have tried emptying the cache and reinstalling the app. What gives?

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@XfinityAirelle​ Just stop, it's clearly a scam you guys are running. Im stuck paying $16 a month for an Ipad I no longer even have thanks to this. I'm 100% signing on for any CAL

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Scammed by Xfinity over "Free iPad"

I was recently talking to a rep who promised me a "free iPad" with my new service address and my total bill would only be $85/mo. They sent me a form for my social security number and date of birth, then send me a form for my credit card. Told me I would have a 1 time payment of $116.49 which would

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Anyone cut cord but kept Xfinity streaming?

Looking to cut my cable bill, i.e. cut the cord, by dumping the DVRs and associated cable services. But will maintain my internet service. By doing so, I can just go with other streaming services but does Xfinity offer a streaming option only, without including it as part of their TV services? Is th

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user_rpzves, Hi there! Thanks for taking the time to reach out. We are honored by your interest in bringing your own tablet. Most iPads are compatible with XFINITY Mobile but not Android or Samsung tablets at this time. Would you like us to go over p

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mobile tablets

I want to do a BYOD for a tablet. are there any android or Samsung tablets that are compatible with the service. I want to purchase it from elsewhere but I want to know which ones are compatible.

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comcast max channel have full discover + channel

I am having a bit of a fight with max and discover +. I still have to pay for both, that 22 dollars a month to get full access to discover + content. does comcast provided max has full access to discover+ shows and movies? I know I get back my hbo channels.

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Apparently Bally is now a premium tier such as HBO and the like. Even if you already have the sports package! Outrageous. I think this is the last straw for me personally

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Bally Sports

Can anyone help me out with this? I pay for the Sports Extra add on—now that Bally Sports is back, why is it not available to me? Very infuriating @Xfinity Support

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Agent gave me Ipad saying it free !! Its a [Edited: Inflammatory] by Xifinity. I July 2024 Xfinity agent they told me iPad is free if I take something like 75$ internet bundle . They Asked me to pay 54$ as one time pay for taxes, which I did. Later

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Xfinity Chat - Free iPad [Edited]

Xfinity chat member told me there was a free ipad promotion on my account. After I had scheduled a technician. Had me fill out a form with my SS and DOB. Confirmed there were no prices changes. I have the chat downloaded as proof. After multiple questions at the end. Found out there is $79 up front

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Entered a chat today about my bill and was offered the free iPad to lower my internet to $60/month. Was told probably 15 times that there were no additional fees and also that we weren’t opening a mobile plan, but mentioned the iPad wasn’

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“Free” ipad offer [Edited]

We were scammed into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yestsrday being

Question

XFINITY Promotion

I was offered a new promotion after my initial two year internet plan expired. The first offer back in September offered me a new two year promotion with a “free” iPad and $65 /month of 1Gbps Internet instead of 300mbps. I accepted the plan but I was unable to receive my iPad due to not being home o

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On November 29 I called him to lower my bill and they offered a free iPad and I had to pay them $40.42 and they took my Social Security number and my charge card number. I didn’t think much of it because I’ve been dealing with Xfinity for years but a

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Scammed by Xfinity over "Free iPad"

I was recently talking to a rep who promised me a "free iPad" with my new service address and my total bill would only be $85/mo. They sent me a form for my social security number and date of birth, then send me a form for my credit card. Told me I would have a 1 time payment of $116.49 which would

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Accepted Solution

The time I got the email bomb in the middle of all the emails was a notice from my charge company I had bought a $900 Ipad on line. Watch your bank and charge cards carefully.

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2,000 spams in one day!

Anyone else having anything like this happen?? Started yesterday, continues today though at slightly less frequency. Most are coming into my Inbox, which I then mark as spam. Perhaps 20% are being caught by Comcast and go directly into spam. Any suggestions short of changing y email address. See att

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It's an iPad 3 Air running the latest iOS (just updated this weekend.) I have been able to stream Xfinity on my computer (all in one).  Would rather not sit in my office to stream though. 

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For some reason, I can no longer watch live tv or DVR programs on iPad. I have uninstalled and reinstalled, updated & restarted iPad

For some reason, I can no longer watch live tv or DVR programs on iPad. I have uninstalled and reinstalled, updated & restarted iPad. This seems to have been a problem 3 years ago for people, but I haven't found an answer or a fix other than what I've already tried.

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