how do you get access to free HBOMax after joining Xfinity Internet

I just got Xfinity internet, and part of the new customer deal was getting HBOMax for 1 year free. I need to know how I activate HBOMax so I can watch it. Anyone else in this situation?

Responses

EG

Expert

•

110K Messages

2 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

CCCassandra

Problem Solver

•

502 Messages

2 years ago

Hi @goon712! Thank you for visiting us on the Xfinity Forums for help with this HBO offer! As a movie fan, I'd be excited to get started with this awesome promotion as well, so I'm happy to help!

You should have received an email within 48 hours of signing up with the steps to make sure this offer is activated on your account. If you don't see the email in your inbox I recommend double-checking the spam/junk folder to see if it was accidentally sorted there! If for any reason you didn't receive the email, you can also visit our site here to redeem it.

Please let me know if you have any other questions!

2

0

G

goon712

Visitor

•

2 Messages

@XfinityCassandra

Thanks for the help. Will I be able to sign into HBOMax through my FireTV or do I need the Flex to do this?

2 years ago

0

CCCassandra

Problem Solver

•

502 Messages

Great question! You don't need the Flex and can use your FireTV. However, since the first Flex is free monthly with an Xfinity Internet plan I would recommend getting one if you have any extra TVs in your home where you'd like to stream!

I no longer work for Comcast.

2 years ago

0

Customer Service

goon712

how do you get access to free HBOMax after joining Xfinity Internet

EG

CCCassandra

goon712

CCCassandra

New to the Community?