user_s1es6e Thank you so much for reaching out to us here today to let us know about the issue you are experiencing while tryig to check your email on your iPad, I can help! Can you please tell me if you are checking your email through the Xfinity website or a 3rd party email client? Have you notices any issues while checking your email on other devices?
I’m using the mail app on my IPad Air. Error code says Comcast is currently unavailable. The last Comcast email I received was on 09/10/24. The same mail app works on my iPhone 12
Hello user_xm64hm thank you for adding your voice to this conversation! Have you attempted to clear the mailbox from the Mail app, and then re-adding it?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityBrianH
Official Employee
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