This is an email issue. I have two cable providers (Spectrum/Charter and Xfinity/Comcast) in different locations. At my Charter location I can add my Comcast addresses and my Charter addresses to Outlook, and they can successfully send and receive to and from each other. At my Comcast location I can

are either of these urls standard for logging in? https://login.xfinity.com/login?amr=urn%3Aoasis%3Anames%3Atc%3ASAML%3A2.0%3Aac%3Aclasses%3AInternetProtocol&c_ds_na=amr%2Cc_ds_na%2Cc_ds_no%2Cc_ds_ts%2Cclient_id%2Ccontinue%2CipAddrAuthn%2CmaxAuthnAge%2Cr%2CreqId%2Cs&c_ds_no=AC10DCA34593934DF72FE1470

Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

I have an overdue balance on my account and scheduled a payment for April 7th, 2002. But now i found out I won't get paid until April 8th. How can I reschedule the scheduled payment so my services aren't shut off on the 7th? Don't really know how to get in touch with anyone.

I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back

I have 3 tv set top boxes and all three of my tv screens keep pixelating. About every 30 seconds or so the screen gets distorted and blurred. (This does not happen if I am streaming Prime or Hulu so I’m assuming it’s an Xfinity problem). I have been through all the troubleshooting with the assistant

All my email has suddenly started showing up in my trash folder instead of my inbox. What the heck? Ideas?

Subject line says it all. The option "upgrade your DVR service from your X1 TV Box by going to Main Menu > Saved > Recordings > Upgrade DVR Plan (located below the list of recorded programs)" as described on this page does not exist on my X1 box. There is no option to upgrade from my online account

I can not cancel my watch line on xfinity mobile. There is no way to do this online. “Chat” options listed on other forum replies are actually a “virtual assistant” that just leads to loops of infuriating FAQ pages with no options to cancel or speak with a real person. There is NO email option. I ha

Our cable comes into a room that is not our office, the TV is there but we have spotty wifi service in our upstairs offices. The house is brick and there are plaster walls between the router and our offices. I would like to have the cable brought in to a place closer to the offices, but still availa

The subject more or less says it all, but just in case, here are all the details: I have an existing account with Consumer Cellular I recently opened a new account with Xfinity I activated the Xfinity phone, accepting a new number instead of porting over my existing phone number I decided to do this

New to Xfinity internet. Wanted to add a mailbox for my wife. Went thru steps to send an invitation. She responded to the email and completed some form. Xfinity seems to have at least partially set up an account for her. Then Xfinity said it was processing a $25 charge. She had not entered a credit

I've spent countless hours troubleshooting our Xfinity Internet, including multiple customer calls and a technician visit. We have the 1000Mbps service with unlimited data. Here are the symptoms: When it's good, it's perfect. When it's not good, randomly for several hours at a time:League of Legends

I am unable to use my bank account to pay for my xfinity bill

The app appears to load but nothing happens. I am looking at a black screen. I have tried to deleted the app and re-install the app. The issue persists.

We have moved out of the service area and I paid off my wife’s iPhone 15 on 6/1/24 of $813.77 only later to find out that the money was processed as paying a bill rather than it being a device pay out. Now, they keep saying I can’t get my device unlocked because there is still a balance; though I pa

I've having periods of 3-5 seconds of total packet loss every 10-30 minutes. The interruption does not last long enough to impact streaming video but is annoying for work-related video/voice communication and incredibly disruptive to gaming. I've run simultaneous continual ping tests from my PC to t

Today on my pc (currently on home network), XfinityStream doesn't list *any* of my DVR recordings (all of which were originally set using the home box --which still works fine). Within a few seconds after clicking "Recordings," I get the message "Unable to Retrieve Recordings," and indeed no recordi

I am editing this on September 2, 2023. "Filter Rules" has reappeared. I did nothing that I know of to cause it to come back. I don't know why it disappeared yesterday. I don't know why it reappeared today. I added a screen shot to show it has returned. Thank you to those of you who offered ideas. S

I am a Comcast gigabit subscriber. I logged in with my Comcast credentials. I have been trying to get to private messaging since @XfinityJennifer and others recommend that to submit gigabit pro account check requests, but my account doesn't have the private message icon in the top right corner. Any