VitaminE's profile

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255 Messages

Monday, August 7th, 2023 1:50 PM

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Block Email

Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

Accepted Solution

Gold Problem Solver

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25.4K Messages

7 months ago

Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

Does https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience help?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Contributor

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255 Messages

@BruceW​ Thanks. I tried to create a discard rule. I'll see what happens...

Expert

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30.1K Messages

@VitaminE​ why did you create a new post on this rather than continuing in the thread you started?  Creating new posts on the same issue is against the Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Contributor

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14 Messages

3 months ago

How do I block identified SPAM email from coming to our email folders?

Official Employee

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331 Messages

Hi there @capeluso, I'd recommend checking your spam filters. this link (https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience) should help with that.

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