Block Email

Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

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Accepted Solution

BruceW

Gold Problem Solver

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26K Messages

1 year ago

Can we "block" identified SPAM email from coming to our email folders? If so, how do we do that?

Does https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience help?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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VitaminE

Contributor

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255 Messages

@BruceW Thanks. I tried to create a discard rule. I'll see what happens...

1 year ago

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Again

Expert

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31K Messages

@VitaminE why did you create a new post on this rather than continuing in the thread you started? Creating new posts on the same issue is against the Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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1 year ago

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capel1

Contributor

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16 Messages

1 year ago

How do I block identified SPAM email from coming to our email folders?

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XfinityJoshuaG

Official Employee

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331 Messages

Hi there @capeluso, I'd recommend checking your spam filters. this link (https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience) should help with that.

1 year ago

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VitaminE

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BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

VitaminE

Again

capel1

XfinityJoshuaG

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