I get Netflix as part of my Comcast package. So how do I watch Netflix on my computer or cellphone? I don't find a way through the Streaming app to get to Netflix and I can't get in through a Netflix direct app because they want me to sign up and pay a second fee.

We cannot turn off closed captioning on xfinity stream through fire stick. Only xfinity is affected. Other apps are fine

According to my monthly bills, my Peacok Premium "promotional" offer is set to expire on June 25, 2025. I also see that, according to this support page, as a Diamond Rewards member, I can get Peacock Premium at no cost. But how do I go about determining if I'm already getting it? I don't see any off

My bill suddenly has xFi Complete and I need it removed. How do I direct message customer support?

I recently switched to Xfinity mobile in addition to continuing Xfinity internet and home security services. I was told the following: Mobile $60: $60 for 2 mobile lines (no phone insurance or protection plan included) Internet and Home security $87: $107 for internet ($82) and home security ($50) w

Why can't I sign into the Streamsavers which I just changed to last week? My Xumo box came in a couple of days ago and I set it up yesterday. Everything is fine except that I can't get into Peacock nor Apple TV. I've had Peacock for several years and so when I was asked to signin, it should have bee

Hello all. I have been struggling with an unstable home internet connection. I have Xfinity Cable Internet, a Netgear CM400 Modem, and a TP-Link AC1200 router that I primarily connect to via Ethernet. Since moving into a new home, my internet has been somewhat functioning but very unstable. The upli

Modem: Arris SBG7400AC2 Starting 8/16 modem began randomly rebooting, all lights off for a second before starting with the power indicator and proceeding with normal bootup sequence. Once complete normal internet connectivity was restored. However another reboot would occur sometimes within 5 minute

Help!! I’m trying to get my Xfinity cable and internet back on. It’s been a day and a half already. Customer service was not helpful, scheduling a technician for Saturday evening! We use internet for work, and this is probably the last chance with Xfinity unless it’s quickly resolved.

To whom it may concern, I just moved into a new place, before doing so checked the better wifi providers in the area. I previously had At&t but they didn’t offer the greatest internet speeds at the new address. Unfortunately I cannot connect my xfinity device to a coaxial cable since there doesn’t a

I have had the WORST customer service with Xfinity. On Friday October 25th - I reached out to work with a chat agent to make a payment arrangement to avoid a service disruption, not only did the agent try and upsell me service for a phone line that I do not need/nor can afford it took 45 minutes to

Why is news nation no longer on my cable channel (1420) in HD? It is still available in standard definition?

I had cancelled a landline earlier this year and just reinstated it last Friday. I am not getting a dial tone. The setup was never changed. How do I proceed?

My landline phone worked fine until yesterday and now has no dial tone. Cannot make or receive calls now. Phone is wired to Xfinity modem. The landline handsets are charged and being on or off the hook doesn’t make a difference. Modem has been restarted multiple times both through the Xfinity app an

I have the new doorbell camera and 3 new cameras, but still the touchscreen that came with Xfinity home original equipment (~8 years or so) , the door sensors and motion sensor. Also the system has an additional router. Problem is: none of the cameras have a preview and/or thumbnail on the touchscre

Everytime I sign in, I am signed out shortly after. I tried different browsers, clearing cache, and resetting passwords among other things. I am trying to set up a wifi plan before moving into my new apartment soon so prompt help would be appreciated! Thanks.

I waited patiently for the survey after my lovely interaction with a CSR called Prajakta. So patient and so helpful! I’m truly sad I cannot give them the recognition they deserve. One of the all time best CSR interactions I’ve ever had. So shout out to Prajakta!!!!

I have tried troubleshooting, restarting the flex device, as well as my Gateway and I still receive this error when trying to do anything on my Flex Device is there any way to fix this?

I'm paying 22.99 a month for "GMA Life TV" and I would like to remove it. I asked the chat assistant how to remove a channel, it provided a link to the channels and said to uncheck the box below the channel I want to remove. The channels I want to remove don't have a box to uncheck. My bill doesn't

I have a coupe devices connected to my current Wifi modem and wondering if the Xfi gateway has usb ports.