U

Visitor

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1 Message

Tuesday, March 28th, 2023 2:16 PM

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News Nation

Why is news nation no longer on my cable channel (1420) in HD?  It is still available in standard definition?

Accepted Solution

Visitor

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2 Messages

2 years ago

I believe it has been moved to 1116 on my system, though you have to get there through the channel guide, rather than simply by typing in the number without the guide up.  I'm not sure it has been properly associated with the set of Newsnation channels yet.  I think the SD version is at 191 as well, though the HD version is obviously preferable.

Accepted Solution

Expert

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1.4K Messages

2 years ago

This note was on my most recent bill. I have Digital Preferred. I just checked, and where I live News Nation is on channel 900 in HD. Check your bill to see if it has similar information.

Visitor

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3 Messages

2 years ago

NOOOOOO!

My screen now says it requires a subscription. Never did before.

For $200 plus every month, this better not be true. 

Cord cutting is definitely happening if it is. 

Can I trade out one of the bazillion sports channels I am forced to carry for this one measly news channel???

Visitor

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1 Message

2 years ago

Why cant I get my News Nation Channel on 1420 or anywhere? Im paying for it!!! Get rid of a 100 other of my 125+ but don't get rid of News Nation. I will be cancelling my total TV subscription with xfinity if I can not watch my News Nation Channel or have to pay more to get it. The costs are already out of control on xfinity. This sucks!

Problem Solver

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672 Messages

@user_61a47d Thank you for reaching out to the Xfinity Forum team. I can see that there may have been changes due to an agreement ending. I would like to take a closer look at your account and your market. See what exactly changed. 

Could you please send our team a direct message with your full name and full address?

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Let me know if you have any questions.

I no longer work for Comcast.

Gold Problem Solver

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7.9K Messages

2 years ago

Sometimes when a channel is moved, it may take a day or so for authorization servers to get updated. See if it works on the new channel. Otherwise, complain to NewsNation's owner, Nexstar. Many of these media companies have been sharply jacking up retransmission fees. Comcast either has to raise prices, move channels to higher tiers, or drop the channel. As more people cut the cord, it's only going to get worse as there are fewer and fewer people to pay these obscene fees.

Visitor

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1 Message

2 years ago

Yesterday I spent the entire morning and half the afternoon trying to find someone that could explain what happened to News Nation.  They kept telling me I couldn't have been watching it because I was not subscribed to it.  I told them I knew I had watched and I wanted it back.  After 2 tests to check my cable box one was an hour and one was 20 minutes.  This had nothing to do with anything just to make me feel like they were helping me.  Finally they told me it was on the Sports and News package that I was not subscribed to.  If I wanted it that package would be $30 more.  If you look up the packages News Nation is on the Entertainment package (which I have) not the Sports and News Package listings.  I agree that I too would give up 100 plus channels gladly just to watch News Nation.  Anyway I have it back and my cable bill went up $30 to get it.  Next step is to cancel the Entertainment Package.  [Edited: "Language"]

(edited)

Problem Solver

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743 Messages

Hello @user_e99cc3! We're happy to help do an account review with you to ensure you have only the products and services you want. Could you please send us a direct message with your first and last name and your full address?

• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I no longer work for Comcast.

Gold Problem Solver

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7.9K Messages

2 years ago

It should be noted that NewsNation used to be WGN America. 

Valued Contributor

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406 Messages

2 years ago

Thank you for reaching out on the forums, @user_030627! I want to be clear about what you're looking for. I know that you are no longer seeing in HD, but are you able to still tune in to News Nation on the standard definition channel?

Gold Problem Solver

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26K Messages

2 years ago

​Why is news nation no longer on my cable channel (1420) in HD?  It is still available in standard definition?​

The employee post at https://forums.xfinity.com/conversations/channels-and-programming/newsnation/64231225082c684cc32b0a4e?commentId=6425b737906b2274f777a44b suggests that the channel was dropped due to a contract dispute:

... as programming costs rise, we sometimes have to make difficult decisions about what we're able to offer. This is why newsNation is no longer available. ...

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Gold Problem Solver

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26K Messages

2 years ago

This note was on my most recent bill. ...

That reads as if whoever wrote that Update was confused:

News Nation HD ... will move ... to channel 1116 ...

and

News Nation SD ... will be added ... on channel 1116 ...

How can you have an SD and an HD signal on the same channel #? Perhaps they were trying to say that the SD feed would be replaced by the HD feed?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

(edited)

Expert

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1.4K Messages

2 years ago

We have it in HD on channel 900 on our X1 boxes but not in SD. We have two DTA boxes, and they get it in SD on channel 180. Not that it clears anything up...

Official Employee

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2.2K Messages

Hello, @rightfooted and thread. I apologize for that confusing message. I had to read it a couple of times as well. I believe the channel number for the SD version of the channel is a misprint and in error. The channel numbers can vary for News Nation depending on which market you are in. I see News Nation listed 4 times when I review the channel lineup for your area. I see the SD channel on 5 and 180, then the HD version on 900 or 1116. The change shows it was to put it in the correct genre pack and align it with the rest of our channel lineup. It was moved from Entertainment to Sports and News. Your X1 box may be set to always tune to HD so if you type in channel 180 it switches it to 900 or 1116 instead. I am not seeing any documentation that we are removing News Nation SD or HD.  

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Expert

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31K Messages

2 years ago

FWIW, NewsNation is now part of the Sports & News Package and can be found on channel 1116.  However, you may end up having to pay more for it.  A caveat, though, this might depend on where you live, so check your billing statements for the most up-to-date news.

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